Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Icyblue (AT&T)
Average customer rating
4.8 out of 5
4.8
(5,020 Reviews)
Open Ratings Snapshot
Rating breakdown 5,020 reviews
5 Stars
4,160
4 Stars
693
3 Stars
99
2 Stars
33
1 Star
35
86%of customers recommend this product. 
(
169 out of 197
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Icyblue (AT&T)
Customer Rating
5 out of 5
5
Great Phone
on January 31, 2026
Posted by: Anonymous
Verified Purchase:Yes
I love this phone. Great battery life, outstanding camera....more features than I can understand, but learning new stuff
Response from Samsung USBy R&R Team, February 2, 2026
Hey Leslie Fight, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We love hearing how much you love your new device, and that you are loving the extended battery life, camera quality, and enhanced features every day. We have provided a link to the complete manual for your device to help you discover all of the enhanced capabilities. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone ever
on September 10, 2025
Posted by: Shoplive
[This review was collected as part of a promotion.] Great AI so far that I know of. You will enjoy using phone
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 11, 2025
Hi there Shoplive, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you are so pleased with the features of Galaxy AI you have been able to explore, as well as the usage of your device as a whole. We have provided a link to the full device manual for your convenience, if you are interested in exploring additional capabilities on your phone. We have also shared a link to the Samsung Support Team if you have questions as you continue to use your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE IT
on September 14, 2025
Posted by: JOYCE
Verified Purchase:Yes
TOOK ME A WHILE TO LEARN IT, MY LAST CELL WAS A SAMSUNG 20S+ LOL
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful and Functions at the Top Tier
on October 14, 2025
Posted by: Rinne464
[This review was collected as part of a promotion.] Galaxy AI helps me to organize my calendar and set up any alarms or events. I use my phone for everything- from checking emails, schoolwork, mobile gaming and taking photos. The quality of the camera is beautiful and gaming on this phone is fast paced - the graphics are great and it doesn't slow down or glitch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall amazing phone
on April 6, 2025
Posted by: YazzyFresh
[This review was collected as part of a promotion.] The Galaxy S25+ isn’t the flashiest member of the S25 lineup—but it might just be the most well-rounded. It balances screen size, performance, battery life, and camera quality in a way that makes it incredibly easy to recommend. For users coming from older devices (S22 or earlier), this is a meaningful step up. For S24 users, the decision comes down to whether the improved AI features and refined design are worth the switch.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 9, 2025
Hey YazzyFresh, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear how pleased you are with the usage of your device, and finding the enhanced Galaxy AI features to be helpful for your needs. We have provided a link to the Samsung Support Team for your convenience to help answer any questions that may arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10 Phone
on September 9, 2025
Posted by: Damian
Expertise:Intermediate
The newly acquired Samsung device has exceeded expectations, representing a significant upgrade. The processing capabilities are impressive, enabling efficient handling of various tasks, despite the expected temperature increase during intensive use, which is mitigated by allowing the device to cool down. The device offers a suite of advantageous features, including battery protection, customizable modes and routines, and the intuitive One UI interface. The extensive customization options surpass those of competing brands. While the initial investment may prompt consideration, the overall value proposition of Samsung products is undeniable. The Samsung financing plan is recommended for those not seeking annual upgrades. The device's performance is highly satisfactory, and the purchase has been validated. Furthermore, the integration with Galaxy Buds 3 Pro has enhanced the user experience, and future acquisition of a smartwatch is under consideration. We appreciate Samsung's commitment to innovation.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 10, 2025
Hi there Damian, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you are so amazed with the enhanced features of your device. We have provided a link to a troubleshooting guide to assist you with the occasional temperature you mention with your device. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 plus
on October 15, 2025
Posted by: Anonymous
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone easy to use and processor is pretty fast
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2025
Hello there Jaskaran singh, we appreciate your feedback on your Samsung Galaxy S25+. We love hearing how much you are finding this phone to be so awesome for your usage needs, and that the processor is working fast for you. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Beautiful Coral Color
on February 19, 2026
Posted by: Sharmy
Verified Purchase:Yes
Nice phone. Great photos. Having a bit of an issue with the touch screen. Other than that, I really like this phone and all of it's features.
Response from Samsung USBy R&R Team, February 19, 2026
Hi there Sharmy, we appreciate your feedback on your Samsung Galaxy S25+. We are pleased to hear that you are enjoying the camera quality, and available features on your new device. We have provided a link to an article to help you with the display responsiveness you mention experiencing. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience this matter, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Written by a customer while visiting Samsung US
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