Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Icyblue (AT&T)
Average customer rating
4.8
(3,976 Reviews)
Rating breakdown 3,976 reviews
5 Stars
3,333
4 Stars
515
3 Stars
71
2 Stars
26
1 Star
31
83%of customers recommend this product.
(
120 out of
145)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Icyblue (AT&T)
Customer Rating
4
I love the build quality and the amount of memory
on October 2, 2025
Posted by: Kray69
[This review was collected as part of a promotion.] My 25+is the first high end phone I ever had and I love using the AI to get answers to the questions I ask. It is very responsive. Plus I love being able to simply tell it to do things like take a screenshot and send it to someone. I also enjoy using my phone to make purchases.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on October 2, 2025
Posted by: kgymnast93
[This review was collected as part of a promotion.] I love this phone. It has so much more memory than my other phone and I'm in love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy did galaxy
on October 2, 2025
Posted by: Andrew
[This review was collected as part of a promotion.] Crystal clear screen and great camera.
Fast and reliable process as usual.
Fast and reliable process as usual.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the feeling of a galaxy note.
on October 2, 2025
Posted by: Demonbender
[This review was collected as part of a promotion.] The Galaxy AI is amazing and super helpful! The interface is phenomenal and it is user-friendly as well! I love the camera and I would one hundred percent recommend this product to any one in my family or in my freinds group!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasantly surprised
on October 2, 2025
Posted by: Zakpak515
[This review was collected as part of a promotion.] Previously owned the Samsung 20FE and tolerated the basics behind the software. Very satisfied with the upgrades in the software over the years between the 2 models. Even MORE excited about the ease of use & durability of the Samsung Galaxy s25+. Very Sqtisfied and absolutely looking forward to upgrading to the newest version available when I am able to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone!
on October 2, 2025
Posted by: StellaMae
[This review was collected as part of a promotion.] I absolutely love my Samsung phones. It take great quality pictures that I can use Galaxy AI to perfect. When watching videos the picture comes in super clear. My phone is really easy to use and navigate through the apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has wonder features
on October 3, 2025
Posted by: Rvcrzycat
[This review was collected as part of a promotion.] This phone has new features as well.as Al and better quality i have a Samsung 22 ultra and would lobe to experience the difference
Value
5
Written by a customer while visiting Samsung US
Posted by: Sara
Verified Purchase:Yes
I upgraded from my s23+ because I desperately needed more space, i had 200gb. My s23+ was getting really hot if I used it for maps in the car.
The s25+ gets even hotter!! I love the storage increase but that's the only reason I got this phone. It doesnt work better than the 23+, the camera isn't better either. I still have lag and loading issues when im editing videos or playing Pokémon go. Battery is great so far. I use my phone around 3 hours a day and I can go two days without charging, but that's how my s23+ was until the battery went bad.
Not worth full price. I wish I got the 23+ with 512gb instead
The s25+ gets even hotter!! I love the storage increase but that's the only reason I got this phone. It doesnt work better than the 23+, the camera isn't better either. I still have lag and loading issues when im editing videos or playing Pokémon go. Battery is great so far. I use my phone around 3 hours a day and I can go two days without charging, but that's how my s23+ was until the battery went bad.
Not worth full price. I wish I got the 23+ with 512gb instead
Response from Samsung USBy R&R Team, October 3, 2025
Hi there Sara, we appreciate your feedback on your Samsung Galaxy S25+. We know how disappointing it can be when your new device is not meeting your expectations. We have provided links to a few troubleshooting guides to help you maintain optimal temperature of your battery, and maximize the speed of your device. We have also provided a link to an article to help you with the different camera settings and features of your phone for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team if these matters continue with your phone, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US