Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Icyblue (AT&T)
Average customer rating
4.8
(3,983 Reviews)
Rating breakdown 3,983 reviews
5 Stars
3,338
4 Stars
515
3 Stars
72
2 Stars
26
1 Star
32
82%of customers recommend this product.
(
125 out of
152)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Icyblue (AT&T)
Customer Rating
5
Awesome new phone
on July 15, 2025
Posted by: Goldilocks
[This review was collected as part of a promotion.] This is the first new ohone i have gottem in about 8 years. I love all of the new features. The new Galaxy AI is great for everyday use and definitely rivals other AI models.
I use my phone mostly for work and home. I do alot of schedule coordination and I am always on the go. I use many audio book platforms as well as other audio and video streaming services and this phone can handle them all. Im glad I went with the plus because it is the perfect size.
-Goldilocks :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great features
on July 15, 2025
Posted by: Starlord
[This review was collected as part of a promotion.] The phone is fantastic. It has a great camera, it's quick and reliable, and the battery lasts all day even with my routines and AoD on all day. The Galaxy AI is awesome for photo editing and editing my texts. I will spell and grammar check this before I finish.
The only downfall is the Samsung Wallet will not verify my cards, but using Google Pay works every time. Also, the S Pen being an Ultra-only feature is kind of lame.
Overall, so far I love my S25+.
Value
4
Response from Samsung USBy R&R Team, July 15, 2025
Hey there Starlord, we appreciate your feedback on your Samsung Galaxy S25+. We are so happy to hear that you are overall pleased with the usage of your new device, and found it so fun to use as a camera and for a range of other daily tasks. We have provided a link to an article to help you with the features of Samsung Pay. We have also provided a link to the Samsung Support Team if you have questions or would like assistance with any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Commonly asked questions about Samsung Pay
https://www.samsung.com/us/support/answer/ANS00080583/
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Commonly asked questions about Samsung Pay
https://www.samsung.com/us/support/answer/ANS00080583/
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Written by a customer while visiting Samsung US
Customer Rating
5
Impressed but confused
on July 16, 2025
Posted by: Inochidesu
[This review was collected as part of a promotion.] I have been a long time Samsung phone user, however I do not upgrade often. It has been a while since I needed to get a new phone and am finding myself delighted with all the new features and especially the Galaxy AI integration which did not exist with my last model. The phone feels powerful, seems more reliable for connectivity than the fruity named phones my family has, lives up to expectations with battery life and overall quality, and does not seem to have any issues with overheating.
What confuses me is all the reviews which claim the "Samsung One UI" is "bulky" or "confusing" leading to "many customers being dissatisfied" and that samsung comes "preloaded with a ton of app bloat".
My last phone was a good few android generations behind. The Samsung apps were still a part of things and I found that they used to be more invasive and problematic in old generations than this one. As for the One UI.. well I have to say I am enjoying it. It seems pretty intuitive compared to the norm I have been working with. Maybe those opinions come from people who have zero experience with android phones as a whole, but I have had absolutely no issue adjusting. In fact I think this is likely the most streamlined I have ever seen an android UI.
Ultimately I am extremely happy with this purchase. So many cool things that are new for me and I definitely look forward to the next many years with this phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dani
from Suitland, MD
Expertise:Expert
Verified Purchase:Yes
Love the style and color and such a good size for me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product!
on July 16, 2025
Posted by: Beaterson
[This review was collected as part of a promotion.] This is an AI Android with several features which everyone looked for. I am so proud of my Galaxy S25 AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23+ to S25+
on July 16, 2025
Posted by: Chacon101
[This review was collected as part of a promotion.] Galaxy AI is a plus and I have been using my phone for research and gaming. So far, thr battery has been good and the added features of built in Galaxy AI makes things more convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great! I love the AI assistant.
on July 16, 2025
Posted by: Love2walk
[This review was collected as part of a promotion.] I've been taking great nature pics on walks with my dog. The camera also takes great action shots. Portrait mode makes even my selfies look awesome.
I really like the Galaxy AI feature, which surprised me, but this one has been surprisingly fun to use.
I really like the Galaxy AI feature, which surprised me, but this one has been surprisingly fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good, Reliable Phone
on July 16, 2025
Posted by: MrsMcLemore
[This review was collected as part of a promotion.] I bought the S25+ recently and so far, I'm really enjoying it. The AI features are very cool and I LOVE the editing options for photos! The only drawback to this phone is that the camera could be better... but im still very pleased with the speed and charging rate of this phone!
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Hi MrsMcLemore, we are grateful for your feedback on your Samsung Galaxy S25+. We couldn’t be happier to hear that you are enjoying using your device every day, and especially finding the photo editing features of Galaxy AI to be so enjoyable to use. We have provided a link to an article to help you with the camera features of your new device. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Written by a customer while visiting Samsung US