Customer reviews from ATT.com
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
3.9 out of 5
3.9
(18 Reviews)
Open Ratings Snapshot
Rating breakdown 18 reviews
5 Stars
10
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
2
60%of customers recommend this product. 
(
9 out of 15
)
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Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
5 out of 5
5
Nice
on August 2, 2025
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Very nice phone but a little expensive
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Not as great as older models
on August 28, 2025
Posted by: JLat
from New Orleans, LA
Verified Purchase:Yes
I liked my S10e a lot more. This one doesn't have as many of the convenient settings.
No, I would not recommend this to a friend.
By SamsungAugust 29, 2025
Hi there JLat, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important specific features of your device are to you for a range of daily tasks. Without knowing what features you are referencing missing with your new device, we recommend using the complete manual for your device, available online, to help you best align the settings to your preferences. Our team of experts can also help you any time you have questions about your Samsung products through chat. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
I didnt need the pro saved money
on September 28, 2025
Posted by: Jkt98
from Arkansas
Verified Purchase:Yes
Fast responive lightweight not too big
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Never choosing Apple again
on October 1, 2025
Posted by: SSmith05
from Wisconsin
Verified Purchase:Yes
Love the Samsung!!! The camera is amazing. And its so easy to use and navigate.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Disappointed
on November 5, 2025
Posted by: P hi on
Verified Purchase:Yes
This phone is way too small.
The picture online is nothing like what you actually get.
I wish I had gotten the ultra🤔🤨🫩😕🫤😟
No, I would not recommend this to a friend.
By SamsungNovember 5, 2025
Hey P hi on, we appreciate your feedback on your Samsung Galaxy S25. We know how important specific features are to our customers, and we do our best to provide a range of device options, and best provide information about the specs online. We appreciate you sharing your confusion and helping us best serve our customers. We hope you'll reach out to us again in the future any time you have questions or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great Product
on December 18, 2025
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I ordered this for my husband and he hasn't had any issues, plus it keeps him up to date with remote devices.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Worst Galaxy Phone Yet
on January 20, 2026
Posted by: Kylw
from Oregon
Verified Purchase:Yes
Super disappointed. Phone is a step down from my S23. The addition of the "Now Bar" and inability to remove it is ridiculous. The lock screen is more limited and there were changes to the pulldown menu. Somehow the camera seems worse and the battery life is subpar at best. The amount of useless AI you have to disable is enraging. Not pleased with the product. Definitely a step backwards for Samsung.
No, I would not recommend this to a friend.
By SamsungJanuary 21, 2026
Hey there Kylw, we appreciate you sharing your thoughts about your Samsung Galaxy S25. We know that upgrading to a new device can come with a bit of a learning curve as you discover and adjust to the enhanced features and changed capabilities. We have some resources available to help you maximize your experience with your device including the complete manual for your device, tutorial videos, and our team of experts to answer any questions directly. For the camera and battery life of your device we have articles available to assist you titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", and "Use camera features on your Galaxy S25, S25+, or S25 Ultra". We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Met My Needs
on January 20, 2026
Posted by: fcreid
from Locust Grove, VA
Verified Purchase:Yes
I don't like change. I had the Galaxy S21. This feels much like it, with more space and faster.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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