Customer reviews from ATT.com
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
4.1 out of 5
4.1
(13 Reviews)
Open Ratings Snapshot
Rating breakdown 13 reviews
5 Stars
7
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
1
60%of customers recommend this product. 
(
6 out of 10
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
4 out of 5
4
Storage
on April 4, 2025
Posted by: Jhogan
Verified Purchase:Yes
Needs more storage but works very well.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Esther's S25
on April 26, 2025
Posted by: Anonymous
from Lubbock, Texas
Verified Purchase:Yes
Phone is what i expected. Recieved it quickly. The set up was a breeze
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Galaxy S25 is awesome!
on May 14, 2025
Posted by: Ginger K
from Ohio
Verified Purchase:Yes
Very happy with the S25, had the S24 Ultra but it was just too big. Easy switch between phones, all the features I'm used to.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
It's a No Brainer
on May 29, 2025
Posted by: Be A STAR
from Michigan
Verified Purchase:Yes
Love the upgrade from my S 22
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Not a fan
on June 10, 2025
Posted by: Anonymous
from TN
Verified Purchase:Yes
Samsung quality but much too small.
No, I would not recommend this to a friend.
By SamsungJune 13, 2025
Hey SDF1981, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you are pleased with the features and capabilities of your phone. We do our best to offer a range of devices that meet and exceed the expectations of our customers including the larger display sizes. Please, don't hesitate to reach out to us again in the future if you ever have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
International service not working
on July 6, 2025
Posted by: Disappointed__
from Calif
Verified Purchase:Yes
I ordered this and set it up easily at home, including international roaming but it did not allow me to make several purchases while abroad because I was being called with a special code but I could not hear the call nor retrieve the message until I returned home! Seriously flawed service!!
No, I would not recommend this to a friend.
Response from ATT.comBy -EliAT&T CAREAugust 5, 2025
Hi there, we appreciate you taking the time to tell us about your experience. We comprehend your worries, and we are here to help you get your international service up and running so that you can take advantage of our service to its fullest potential wherever you may be travelling. We apologize for any disruption this has caused you. Please fill out this form to complete our self-service form: https://www.att.com/get-support/?source=ILC208383817, where our team of experts will contact you to further investigate on your account and check what went wrong and find a resolution for you.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
New Galaxy s25
on July 21, 2025
Posted by: Anonymous
from Boise ID
Verified Purchase:Yes
Great replacement and time to get my phone thank you!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Cool buy
on August 2, 2025
Posted by: Adwheatley01
from Chicago IL
Verified Purchase:Yes
This phone was a cool upgrade from the A56, however I lost some features that I had on my old phone and gain some pretty neat ones. I really like samsung phone's but this AI feature is very interesting still learning how to navigate it. Overall I like the phone I just miss being able to speak my text messages.
I would recommend this to a friend!
Response from ATT.comBy -EliAT&T CAREAugust 13, 2025
Hello there, we value your feedback on your new Samsung Galaxy S25 and we are happy to know your upgrade from the Samsung A56 brought some exciting new features, especially the AI capabilities. It’s great that you’re exploring new options and regarding the feature you miss—the ability to speak your text messages, we want to let you know that in Samsung phones they typically support voice-to-text input through Samsung’s own voice assistant, Bixby, as well as Google Assistant. You can go ahead and try this features and if you required any further assistance with it, please feel free to reach out to us.
Written by a customer while visiting ATT.com
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