Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,724 Reviews)
Open Ratings Snapshot
Rating breakdown 3,724 reviews
5 Stars
2,970
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product. 
(
110 out of 126
)
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Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
3 out of 5
3
this phone is ok Almost that same as my previous S
on October 10, 2025
Posted by: ElverGazo4u
[This review was collected as part of a promotion.] This phone feels the same as my old S21
The camera is not that great for the price. I have a s9plus that takes better pictures,
The only thing I like the most is the 256 gigabytes storage.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi there ElverGazo4u, thank you for your feedback on your Samsung Galaxy S25. We know that upgrading can take time as you adjust to the changes and upgrades in the software of your device. We have provided links to help you have the best possible experience with your device. We have provided a link to an article to help you with different camera settings and features for the most amazing photos and videos. We have also provided a link to the complete manual for your device to help with features like Galaxy AI. We have lastly, shared a link to the Samsung Support Team if you have any questions or continue to experience frustrations with your camera. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy fun
on October 28, 2025
Posted by: CMarie
[This review was collected as part of a promotion.] Like the phone, storage and battery life are good. Camera is very good and Ai is great.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 31, 2025
Hi there CMarie, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear that you are pleased with the storage, battery life, and camera of your device. We have shared a link to the complete manual for your device to help you discover additional features you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Pink - Gold Samsung 💕
on November 5, 2025
Posted by: HoneyGlaze
[This review was collected as part of a promotion.] This is my first Samsung of the S series, I got it in the Online exclusive Pink Gold Color and I AM IN LOVE! It is so pretty 😍 The size is perfect for my small hands and the performance has been perfect so far. I am excited to try the new Galaxy AI features. I am also pleasantly surprised with the native Samsung Apps. Samsung Wallet changed my life .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great camera
on November 9, 2025
Posted by: Mousecat
[This review was collected as part of a promotion.] Ai on the camera makes the pi s look so fake even when there not thats how good it is
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This is basic device compared to previous ultra
on November 11, 2025
Posted by: Compassion8soul
[This review was collected as part of a promotion.] I was trying to replace my Note 20 ultra and this just didn't have enough features. It's a good basic phone and works perfectly for my teenage son.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 11, 2025
Hey Compassion8soul, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We know how important specific features of your device are to you every day. We have provided a link to the complete manual to assist you with the complete capabilities of your device and best align the settings to your preferences. We have also shared a link to the Samsung Support Team any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best photos
on November 11, 2025
Posted by: BrowneyesJ
[This review was collected as part of a promotion.] My best part of the phone is the photos, I love how clear they are..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Out of this world
on November 13, 2025
Posted by: Bamaboi974k
[This review was collected as part of a promotion.] My S25 is better than I was expecting. This phone is simply amazing. Combined with the use of Samsung AI and the possibilities are endless !!! I have wanted a brand new just released Samsung Galaxy for a very very long time and finally got the chance to live the experience. Thanks for making a product that is easy to use and makes my heart and mind race off into the future of technology that I dreamed of as a child.... Wooow!!! What's next?
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 13, 2025
Hi there Bamaboi974k, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are ecstatic to hear that this device has surpassed all of your expectations and imagination, and that you feel the possibilities are endless with your new device. Please, reach out to us again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy review
on November 21, 2025
Posted by: STABBYTHEMIME
[This review was collected as part of a promotion.] I love my galaxy phone. It's a great product. I get great service.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 21, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are thrilled to hear that you are happy with the features and usage of your device. We have provided a link to the complete manual to help you with additional features like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue exploring and using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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