Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,724 Reviews)
Rating breakdown 3,724 reviews
5 Stars
2,970
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
2
The phone freezes up a lot
on September 15, 2025
Posted by: Saltshaker985
[This review was collected as part of a promotion.] Since I got the phone it freezes up a lot I have to turn it off then back on it makes me want to go back to my old phone company
Value
2
Response from Samsung USBy R&R Team, September 17, 2025
Hi there Saltshaker985, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the uninterrupted usage of your phone is to you every day, and we would love to help you. We have provided a link to an article to help you troubleshoot the freezing you mention experiencing with your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 25 Flagship rocks!
on September 18, 2025
Posted by: Scarab
[This review was collected as part of a promotion.] Integrating all of my favorite features from previous Galaxy models I have owned,along with the new Galaxy AI, and this phone is near perfection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on September 24, 2025
Posted by: SkyKingCloud
[This review was collected as part of a promotion.] Has Good camera good battery nice design n also perfect screen size
Value
5
Response from Samsung USBy R&R Team, September 26, 2025
Hey there SkyKingCloud, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear you are so happy with the features of your phone, and finding the design to be so perfect for your usage. We have provided links to resources to help you with additional features on your device, like Galaxy AI, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy 25 I wanted the 25+ but settled.
on September 26, 2025
Posted by: Shopjunky1
[This review was collected as part of a promotion.] I really love the new AI features that's been added i have conversations with Co-Workers that speak different languages, the playing with the AI photos features hands down the best. Make the switch if you already haven't.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Coming back to android
on September 27, 2025
Posted by: Formerappleuser
[This review was collected as part of a promotion.] First time with an Samsung phone since the 10 and im never leaving again. So many amazing and easy to access features on the phone. The galaxy AI is so useful as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 27, 2025
Posted by: TrishaKay
[This review was collected as part of a promotion.] Love using the Galaxy AI on my brand new Galaxy 25. Beautiful display, lightweight, and useful Galaxy AI! Recommended to all of my family and friends to maximize their mobil experience!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone! =) it's easy to use.
on September 28, 2025
Posted by: Rustylee
[This review was collected as part of a promotion.] Haven't used the Ai features as of yet. Im sure it will be useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone but I miss my z fold 4 got stolen
on October 1, 2025
Posted by: Racso979
[This review was collected as part of a promotion.] Reviewing the new phone is something I'm excited to do. I am very eager to see how the new features work and what improvements have been made. The updates on the phone's camera, battery life, and processing speed will be interesting to explore. It's a pleasure to share my experience with the phone's performance. I hope that the new phone will be a success and a great step forward.
Value
5
Written by a customer while visiting Samsung US