Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(691 Reviews)
Rating breakdown 691 reviews
5 Stars
557
4 Stars
87
3 Stars
27
2 Stars
5
1 Star
15
77%of customers recommend this product.
(
23 out of
30)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
5
Great features, AI works great. Fast processor!
on June 3, 2025
Posted by: FuzzyCroissant
[This review was collected as part of a promotion.] Galaxy AI cleans up pictures really well. Everything about this phone is fast.
I use it for gaming, watching videos, browsing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its the best!
on June 3, 2025
Posted by: AlphaI3itch
[This review was collected as part of a promotion.] Definitely a Samsung lover for life! Never cease to make me happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Text app bad. Sound quality worse.
on June 3, 2025
Posted by: MonkeyMomRDA
[This review was collected as part of a promotion.] I do not use AI so it bothers me. I feel like the sound quality when listening to music, videos, etc. sounds more like static when it use to be clear. The text app that comes on the phone is missing MANY of the features I used on my last Galaxy S23 and S24 phones.
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hey MonkeyMomRDA, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how valuable your phone is to you every day, and we are always happy to help our customers resolve any frustrations they are experiencing. We have provided a link to the full device manual to help you with the features in messaging you feel are missing or have been changed. We have also provided a link to a few articles to help you with the speakers of your device. Lastly, we have provided a link to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The AI search is amazing
on June 4, 2025
Posted by: Phanic007
[This review was collected as part of a promotion.] The Galaxy AI search redefines the way I search for almost anything, from auto parts and sports cards to pictures of places. It's super easy to use; circling the image you want to look up is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Product!
on June 4, 2025
Posted by: Nisemoto
[This review was collected as part of a promotion.] This is an awesome upgrade from my s20. I love that it is not too big like the other models. The camera is great too, pictures and videos are so clear. Easy to use and edit as necessary. The Galaxy AI is a cool new feature, I have not used it yet but I'm sure I will!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feel good and it's butter than my old phone
on June 4, 2025
Posted by: Chimino
[This review was collected as part of a promotion.] I got this on my birthday and it was the best thing I got
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There are no features this phone doesn't have!
on June 4, 2025
Posted by: JayDee
[This review was collected as part of a promotion.] I use my S25 everyday in all aspects of my life. I use it for work, for home, and for my social life. It has every feature imaginable, including Tap to Pay!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My s25 is didn't want to upgrade and glad I change
on June 4, 2025
Posted by: Hotrod86
[This review was collected as part of a promotion.] My s25 does more then I even know how to use im learn new stuff everyday the AI helps me use new features the battery lasts my hole workday witch is 12 hour shifts that is really cool and helpful to not worry about my phone going dead camera works good .I would recommend this phone to everyone that loves androids and even people trying for the first time.
Value
5
Written by a customer while visiting Samsung US