Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
3,002
4 Stars
577
3 Stars
126
2 Stars
31
1 Star
35
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Posted by: Veronica
from San antonio Texas
Expertise:Beginner
Verified Purchase:Yes
Great phone very user friendly durable great features and memory
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really Good!
on December 7, 2025
Posted by: Frogyz
[This review was collected as part of a promotion.] I had to replace my old Samsung, so I got a new one and I really like the upgrades.
Value
5
Written by a customer while visiting Samsung US
Posted by: RonJ
from CO
Verified Purchase:Yes
I found the screen size to small to use and returned the phone to Samsung.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 29, 2025
Hey RonJ, thank you for your feedback on your Samsung Galaxy S25. We do our best to provide a range of devices to best align to our customers preferences and needs. We have the Samsung Galaxy S25+ with the larger display size you are seeking as well as the Samsung Galaxy S25 Ultra. We have provided a link to the Samsung Support Team to assist you if you have questions about available options in choosing one that best aligns to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok phone
on February 18, 2025
Posted by: genX71
[This review was collected as part of a promotion.] I went from a Galaxy s22+ to a Galaxy s25. This new phone works ok. It doesn't blow my mind and as of yet hasn't changed my life for the better. It's just ok. One thing that bugged me was the black version was only available as a Samsung web exclusive.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hi GenX71, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are initally pleased with the overall functionality of your new device. We have provided a link to the full device manual to assist you in discovering additional features of Galaxy AI that can further enhance your experience with your phone every day. We also have some great videos available online to help you discover additional features of your phone. Lastly, we have provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
It’s is a excellent product and easy to use
on February 19, 2025
Posted by: RRLove52
[This review was collected as part of a promotion.] This new version to is another plus and added stars to the library of Samsung devices. I love the added features and the way they work. Easy to use with great quality. The AI feature is amazing and the extra things a person can do with photos and videos adds to why it’s a better phone to purchase. Plus the great deals and offers are always worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung S25. The 5g is really fast.
on February 26, 2025
Posted by: Jecko33
[This review was collected as part of a promotion.] Seamless actions across apps. This is one of the best samsungs I have purchased. Not to mention how fast the internet is. I get service in places were my other phone didn't. Also the apps that are installed in the phone are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S21 to S25. Been using the phone for a couple now.
on June 10, 2025
Posted by: GalaxyLover
[This review was collected as part of a promotion.] Galaxy S25 is a great phone for me.
AI is great. Im not a person who gets a phine every year, usually wait 2-3 series.
AI is great. Im not a person who gets a phine every year, usually wait 2-3 series.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hey Galaxylover, we appreciate your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are so pleased with the usage of this phone, and finding the features of Galaxy AI to be such a great enhancement to your usage. We hope you'll reach out to us again in the future any time you have questionsor want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Johnny
from Texas
Expertise:Expert
Verified Purchase:Yes
Honestly, the software on this thing, One UI, is just amazing! Seriously, Samsung has absolutely nailed the Android experience here. Everything feels so smooth, super customizable, and just works the way you want it to. From the slick animations to all the cool little features, using this phone is genuinely a blast. And with all the smart AI stuff integrated, it just makes everyday tasks so much easier and more fun. Samsung really went all out to make the software top-notch, and it totally shows. The S25 is a joy to have in your hand, all thanks to that sweet One UI.
But, and this is a big "but," as much as I rave about the software, it's getting harder and harder to ignore the cameras. While Samsung's smart processing does a good job making photos look decent, it's pretty obvious that they've been recycling the same old camera sensors, especially the telephoto and ultrawide, for like four years now. That telephoto lens? It's fine, but it really needs an upgrade a bigger sensor and better glass would make a huge difference to compete with what other phones are doing with zoom these days. And the ultrawide camera, while it gives you that wide view, often just doesn't capture the detail or handle low light nearly as well as a newer sensor could. It's like having a super-fast car with old tires; it just can't quite hit its full potential.
So, fingers crossed, I really hope Samsung gives the cameras a massive upgrade in next year's models. We're talking not just fresh new telephoto and ultrawide sensors that are bigger and better, but also, please, oh please, add a dedicated macro mode! Getting those super close-up, intricate shots is something a lot of people want, and it feels like a weird thing to be missing when everything else about the camera setup is so comprehensive.
Bottom line The Samsung Galaxy S25 is an awesome phone, mostly because of how incredible One UI and the overall software are. It's a great phone for everyday life and pretty much nails everything you throw at it. But if Samsung wants to stay on top of the phone game, they seriously need to give those cameras some much-needed love. A major refresh for the telephoto and ultrawide, and a macro mode, would be a huge step in the right direction!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 19, 2025
Hi there Johnny, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so thrilled to hear that you are loving the enhanced features of One UI 7. We have provided a link to an article to help you with the different camera settings and features of your Galaxy S25 to help capture the best possible photos and videos. We have also provided a link to the Samsung Support Team if you ever have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US