Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,724 Reviews)
Rating breakdown 3,724 reviews
5 Stars
2,970
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Posted by: James
from California
Expertise:Intermediate
Verified Purchase:Yes
Completely dissatisfied With Samsung. Prepare yourself for an incomplete transfer from Samsung to Samsung galaxy phone. Be ready to try and recover all of your passwords. Ill never buy another Samsung galaxy again
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 3, 2025
Hi James, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We understand how disappointing it can be when your data transfer to your new device feels incomplete. We hope you have gotten fully logged back in to your important apps. We have provided a link to the Samsung Support Team if you are struggling with any aspects of your new phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Veronica
from San antonio Texas
Expertise:Beginner
Verified Purchase:Yes
Great phone very user friendly durable great features and memory
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok phone
on February 18, 2025
Posted by: genX71
[This review was collected as part of a promotion.] I went from a Galaxy s22+ to a Galaxy s25. This new phone works ok. It doesn't blow my mind and as of yet hasn't changed my life for the better. It's just ok. One thing that bugged me was the black version was only available as a Samsung web exclusive.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hi GenX71, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are initally pleased with the overall functionality of your new device. We have provided a link to the full device manual to assist you in discovering additional features of Galaxy AI that can further enhance your experience with your phone every day. We also have some great videos available online to help you discover additional features of your phone. Lastly, we have provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
It’s is a excellent product and easy to use
on February 19, 2025
Posted by: RRLove52
[This review was collected as part of a promotion.] This new version to is another plus and added stars to the library of Samsung devices. I love the added features and the way they work. Easy to use with great quality. The AI feature is amazing and the extra things a person can do with photos and videos adds to why it’s a better phone to purchase. Plus the great deals and offers are always worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung S25. The 5g is really fast.
on February 26, 2025
Posted by: Jecko33
[This review was collected as part of a promotion.] Seamless actions across apps. This is one of the best samsungs I have purchased. Not to mention how fast the internet is. I get service in places were my other phone didn't. Also the apps that are installed in the phone are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S21 to S25. Been using the phone for a couple now.
on June 10, 2025
Posted by: GalaxyLover
[This review was collected as part of a promotion.] Galaxy S25 is a great phone for me.
AI is great. Im not a person who gets a phine every year, usually wait 2-3 series.
AI is great. Im not a person who gets a phine every year, usually wait 2-3 series.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hey Galaxylover, we appreciate your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are so pleased with the usage of this phone, and finding the features of Galaxy AI to be such a great enhancement to your usage. We hope you'll reach out to us again in the future any time you have questionsor want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great feautures! Battery life is amazing!
on June 24, 2025
Posted by: GalaxyQueen
[This review was collected as part of a promotion.] Galaxy AI is so unique! I am learning something new with it just about everyday! Has it all covered! Down to not even really needing to use your hands on your phone if need be! Just tell your phone what you need and its done!
I use my galaxy S25 daily!! for music, videos, pics,work, streaming, social media, and more! Battery life is absolutely amazing! Lasts all day long! By chance if needs little Charge, it charges it split second! The turbo charge is sweet! I am in just awe of this model!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mediocre overall but a good camera
on July 1, 2025
Posted by: NotImpressed
[This review was collected as part of a promotion.] The phone interface is clunky compared to the Google Pixel and it does not connect as easily across various devices. Overall, Im not impressed with the phone or computer aspect of this device. The camera, on the other hand, is great, which was my whole reason for switching back to Samsung to begin with. I just wish I didn't have to compromise on the rest!
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We completely understand that changing operating systems can come with a learning curve as you adjust gestures, and settings to your preferences. We have provided a link to the full device manual to help you become familiar with the capabilities of your device. We have also provided a link to the Samsung Support Team to offer assistance with any questions that may come up during usage. We also have some great tutorial videos available online that could help you fall fully in love with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US