Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,769 Reviews)
Open Ratings Snapshot
Rating breakdown 3,769 reviews
5 Stars
3,000
4 Stars
577
3 Stars
126
2 Stars
31
1 Star
35
88%of customers recommend this product. 
(
138 out of 157
)
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Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
5 out of 5
5
A Complete Improvement
on December 25, 2025
Posted by: Taichou
Expertise:Expert
Verified Purchase:Yes
This is a vast improvement over my previous phone. The battery life is improved significantly. The fingerprint sensor and face recognition are leagues better than the previous phone I had (S22). Depending on phone usage I can go days without charging my phone. I have not been disappointed by the experience I've had so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 6, 2026
Hey Taichou, we appreciate your feedback on your Samsung Galaxy S25. We couldn't be happier to hear that you are finding this device to be a great update from your previous device, that you are seeing improved battery life, and more refined features and usage. We have provided a link to the Samsung Support Team for your convenience to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well Balanced Device
on December 27, 2025
Posted by: Anonymous
from VA
Expertise:Expert
Verified Purchase:Yes
Great balance of features, design and size. The mint is also a fantastic color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 4, 2026
Hello Ian R, thank you for your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are pleased with the capabilities, design, appearance, and size of your new device. We would love to hear from you again in the future if you ever have questions about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good...
on December 30, 2025
Posted by: Yeets
from Woodsboro, MD
Expertise:Intermediate
Verified Purchase:Yes
Hope it keeps going well and does not disappoint like the A54 I purchased last year...
I would recommend this to a friend!
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 31, 2025
Hello Yeets, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you have been with the inital setup and usage of your device. We have shared a link below to the Samsung Support Team to assist you if you do experience any thing out of the ordinary or have questions about your new phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone at a great price.
on January 1, 2026
Posted by: Ana BM
Expertise:Intermediate
Verified Purchase:Yes
The phone is comfortable, fast, and the photo quality is exceptional.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 6, 2026
Hello Ana BM, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear how much you are enjoying the enhanced speed and camera quality of your new device, and that you are finding it comfortable in your hand for prolonged usage. We have provided a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best experience
on February 11, 2026
Posted by: Luther07
Expertise:Intermediate
I recommend people to try base models like s25 because recently I upgraded from s21 so I see the big gap between these phones and I'm very impressed with the new hardware and progress. But I won't suggest people to upgrade every year like for what? Just to show off? Unless ur performative person I guess.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 13, 2026
Hi there Luther07, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear how pleased you are with the ugpraded features and capabilities of your new device. We have shared a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Preloaded apps suck
on March 1, 2026
Posted by: Marcos Reinoso
Verified Purchase:Yes
No one likes these bloatware apps that we cant uninstall. They take up space and we dont use them. Super annoying
Response from Samsung USBy R&R Team, March 2, 2026
Hello Marcos Reinoso, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the ability to customize your device is to you. We have provided links to the complete manual and the Samsung Support Team to help you have the best possible experience with your device and best align the settings to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 128Gb (Unlocked)
on September 12, 2025
Posted by: Anonymous
Verified Purchase:Yes
Hello, sorry for late replay! I got my new cell phone Galaxy S25 128Gb (unlocked).
I'm very happy with my new phone! I still studying and check every day find something new! :)
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent camera and battery life
on October 17, 2025
Posted by: RadioLabrat
[This review was collected as part of a promotion.] I use my phone for work-related apps heavily through the day, and the battery settings, particularly energy saver, never make me worry about the next charge.
Additionally, when combined with a beveled case, the phone (screen included!) is extremely durable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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