Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(682 Reviews)
Rating breakdown 682 reviews
5 Stars
550
4 Stars
87
3 Stars
25
2 Stars
5
1 Star
15
77%of customers recommend this product.
(
23 out of
30)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
4
An amazing phone 10/10
on April 4, 2025
Posted by: ChaoticMess
[This review was collected as part of a promotion.] I switched from a pixel to the galaxy s25 and it is amazing. I kept running into issues with my old phone but this galaxy has been nothing but amazing. I love the camera on it. The zoom is insane. Plus the battery is awesome. I love the adaptive charging feature.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hi there ChaoticMess, we appreciate your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are so pleased with your new find, and falling all of the features and usage to be so amazing. We have provided a link to the full device manual to help you explore additional features of Galaxy AI, and to the Samsung Support Team to help answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
Consistent, but not dual apps confusing.
on April 4, 2025
Posted by: Maddie
[This review was collected as part of a promotion.] Now brief and descriptions of apps were helpful. Don't like how there are many different ways to upload apps.
Value
3
Response from Samsung USBy R&R Team, April 7, 2025
Hey there Maddie,
Thanks for taking the time to share your experience with using the Samsung Galaxy S25. We appreciate your feedback. We would love nothing more than to help you with your apps, however, we need a bit more information regarding what you may be experiencing with your device before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung!
- Debra
Samsung Support
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Warranty Info
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Galaxy S25
https://www.samsung.com/us/smartphones/galaxy-s25/
Thanks for taking the time to share your experience with using the Samsung Galaxy S25. We appreciate your feedback. We would love nothing more than to help you with your apps, however, we need a bit more information regarding what you may be experiencing with your device before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
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X Messages
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Samsung Community
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Galaxy S25
https://www.samsung.com/us/smartphones/galaxy-s25/
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25
on April 5, 2025
Posted by: xaradiax
[This review was collected as part of a promotion.] I love all of the new features this phone has and the guidance given for all features. This is helpful to me because I am not phone savvy anymore. There is seamless action across apps. The now brief is great to get your day started or a midday weather check or late night YouTube adventures.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Xaradiax, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are loving all of the enhanced features of your phone, and finding it so easy to use with these capabilities. Please, reach out to us again in the future at any time with questions or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My phone is great
on April 5, 2025
Posted by: Dreadful
[This review was collected as part of a promotion.] I am currently using the S25 and it has pretty nice quality for it being on a semi cheap side of phones you get great quality with great pictures and all sound is pretty loud and I could play movies and or games on my phone without any problems I've loaded up so many different apps and the speed of this phone is crazy
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Hi there Dreadful, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are so pleased with the usage of your device, and finding so many uses including your streaming and gaming. We have provided a link to the full device manual to help you with additional features including Galaxy AI. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Very user friendly and plenty of features!
on April 5, 2025
Posted by: CowMaster
[This review was collected as part of a promotion.] This is a great phone! Super fast processing, a battery that lasts me all day, and a camera that takes excellent pictures! Everything looks well designed and has seamless actions across apps!
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Hi CowMaster, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so pleased to hear that you are so thoroughly enjoying the enhanced features and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great camera,great build quality
on April 5, 2025
Posted by: Traiseo
[This review was collected as part of a promotion.] The phone is great! Has a fabulous camera with 30x zoom and very bright screen,Very good build quality the sides feel great overall a great phone for the price!
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Hey there Traiseo, we appreciate your feedback on your Samsung Galaxy S25. We are ecstatic to hear that you are so pleased with the overall quality, and enhanced camera features of your device. We ho pe you are also finding amazing uses for the features of Galaxy AI that can further enhance your camera usage. We have provided links to the full device manual and the Samsung Support Team to help you with these features, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on April 5, 2025
Posted by: Lovetogamble
[This review was collected as part of a promotion.] I love my Samsung galaxy S25 phone i will never own another brand of phones from the first Samsung phone I bought i fell in love with it they are the android of Iphones all the app they have to offer u can do just as much with the phone u could do on laptop or tablet!
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Hi there Lovetogamble, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing how pleased youa re with the features and capabilities of your device, and finding it able to accomplish all of your needs similar to a laptop. Please, don't hesitate to reach out to us again with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always dependable
on April 5, 2025
Posted by: Lefte4life
[This review was collected as part of a promotion.] I have been using the Samsung Galxy since it's inception. Samsung has always been dependable and keeps up with the ever changing technical advances. It does everything I need and more.
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hey Lefte4life, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are so pleased with the features and capabilities of your new device, and that you are finding useful for a range of daily tasks. Please, reach out to us again any time in the future if you have questions or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US