Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,652 Reviews)
Rating breakdown 3,652 reviews
5 Stars
2,916
4 Stars
558
3 Stars
118
2 Stars
29
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
1
DO NOT BUY
on August 4, 2025
Posted by: Memyselfneye
[This review was collected as part of a promotion.] This phone is the absolute worst phone I have ever owned. I thought I was upgrading from my Note 20 Ultra and did a huge downgrade. It completely sucks.
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Hi Memyselfneye, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it can be when you have a new device that is not operating as expected. Without knowing what features or changes are causing frustration for you, we have provided links to the complete manual for your device, and to the Samsung Support Team to help you align the settings, discover the full capabilities, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25: AI-Powered Everyday Magic
on September 26, 2025
Posted by: 1DPCHMD1
[This review was collected as part of a promotion.] Samsung Galaxy S25 has been a game-changer—sleek, lightweight, and packed with smarts that fit seamlessly into my routine. At its core, Galaxy AI elevates everything from mundane tasks to creative bursts. Features like Cross App Action let me string commands across apps with natural language: "Add my team's schedule to Calendar and summarize today's news." It saves hours, while Now Brief widget delivers personalized glances at weather, podcasts, and reminders right on the home screen. Writing Assist polishes emails and notes effortlessly, and Live Translate keeps global calls crystal clear. It's not overwhelming AI—it's intuitive, freeing me to focus on what matters, boosting productivity without the gimmicks.
Performance? Blazing. The Snapdragon 8 Elite chip and 12GB RAM handle streaming like a dream—Netflix buffers vanish, colors pop on the vibrant 6.2-inch AMOLED display with ProScaler upscaling for sharper 4K bliss. Gaming shines too: Genshin Impact runs buttery smooth at max settings, no thermal throttling during marathon sessions. Movies feel cinematic, with adaptive refresh rates and spatial audio immersing me in blockbusters. For work, it's a beast—multitasking docs, Zoom, and Slack without a hitch, plus DeX mode turns it into a desktop powerhouse for editing on the go.
In my daily life, the S25 sparks joy. Mornings start with AI-curated briefs, commutes mean lag-free podcasts, and evenings unwind with flawless entertainment. Battery lasts 29+ hours of mixed use.
Performance? Blazing. The Snapdragon 8 Elite chip and 12GB RAM handle streaming like a dream—Netflix buffers vanish, colors pop on the vibrant 6.2-inch AMOLED display with ProScaler upscaling for sharper 4K bliss. Gaming shines too: Genshin Impact runs buttery smooth at max settings, no thermal throttling during marathon sessions. Movies feel cinematic, with adaptive refresh rates and spatial audio immersing me in blockbusters. For work, it's a beast—multitasking docs, Zoom, and Slack without a hitch, plus DeX mode turns it into a desktop powerhouse for editing on the go.
In my daily life, the S25 sparks joy. Mornings start with AI-curated briefs, commutes mean lag-free podcasts, and evenings unwind with flawless entertainment. Battery lasts 29+ hours of mixed use.
Value
5
Written by a customer while visiting Samsung US
Posted by: Debi Doo2
from Alexandria, La
Expertise:Expert
Verified Purchase:Yes
I've been a Samsung Galaxy user for many years. I keep my phones for a long time. I expect this one is going to be with me for a really long time also. My S25 does everything I need and want it to do. And it does it fast. I feel like I'm carrying my whole life around in my pocket with the storage and power in this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S35
on April 20, 2025
Posted by: Drken
I love my s25..was an upgrade from s10...should have done it sooner !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 21, 2025
Hey Drken, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear how pleased you are with the upgrade to your device, and are finding it so amazing. We have provided a link to the full device manual to help you fully discover the capabilities of your device, including the features of Galaxy AI. We have also shared a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Like the size and the color
on October 16, 2025
Posted by: BlueZealand
[This review was collected as part of a promotion.] The small version is nice and the pink color is great
Value
4
Response from Samsung USBy R&R Team, October 17, 2025
Hi there BlueZealand, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the size and appearance of your new device. We have provided a link to the full manual for your phone to help you discover the amazing features of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if you have any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on February 20, 2025
Posted by: Curt1s7
[This review was collected as part of a promotion.] This phone is amazing. Super fast speed opening apps. Great for quality pictures. Game play is excellent. You won't be disappointed in the purchase. Advanced Ai makes everything easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous phone
on March 5, 2025
Posted by: Blondy
[This review was collected as part of a promotion.] Love the color, great size, easy to use. Wish the fingerprint was on the side buttons instead of the screen, otherwise no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TRULY THE BEST!
on June 14, 2025
Posted by: TienAngel
[This review was collected as part of a promotion.] I recently took the leap and upgraded from my trusty Samsung Galaxy S21 Ultra to the all-new S25, and I couldn't be happier! This phone is lightning-fast, and the camera? Absolutely stunning! The array of innovative features it comes with is like a playground for tech lovers. I’m especially excited about how they've integrated Galaxy AI, making the phone not just smarter but also more intuitive. As a dedicated Samsung Galaxy fan for over 30 years, I’ve seen firsthand how these devices evolve and improve year after year, and the S25 is no exception! I’m officially a lifelong supporter of Samsung Galaxy – there’s simply no other phone that could ever capture my loyalty like this one does!😍
Value
5
Written by a customer while visiting Samsung US