Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(682 Reviews)
Rating breakdown 682 reviews
5 Stars
550
4 Stars
87
3 Stars
25
2 Stars
5
1 Star
15
77%of customers recommend this product.
(
23 out of
30)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
4
Great display graphics
on March 27, 2025
Posted by: Fairyonfire
[This review was collected as part of a promotion.] I love the camera and the different features. Editing photos is easy.
There is no worry with any of the apps because it has seamless actions across apps.
The only thing I don't like it's there is no spot for an SD card. If I had known that, I would have went with the s24.
There is no worry with any of the apps because it has seamless actions across apps.
The only thing I don't like it's there is no spot for an SD card. If I had known that, I would have went with the s24.
Value
4
Response from Samsung USBy R&R Team, March 28, 2025
Hi there Fairyonfire, thank you for your feedback on your Samsung Galaxy S25. We love hearing how pleased you are with the usageo f your new device, and are finding the enhanced features of Galaxy AI are useful to you for a range of daily tasks. If you are finding the storage capacity to be insufficient for your usage, we have cloud based storage expansion options available. This provides the benefit of enhanced durability and water resistance, in addition to access to your media across your ecosystem of devices. We have provided a link to the Samsung Support Team if you have any questions about this feature, or the device options we have that do have the micro SD option available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great camera and features.
on March 29, 2025
Posted by: Mimigisa
[This review was collected as part of a promotion.] Love the way I can access all my work apps on this phone for when I am not at my computer. Audio is excellent on videos and streaming.
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Mimigisa, thank you for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear how pleased you are with the capabilities and usage of your new phone, and that you are finding it so helpful to you for your professional needs. We have provided links to a few resources to help you further discover and integrate the features of your device in to your usage, including the features of Galaxy AI, and to the Samsung Support Team to help if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
Device is good, but not their best
on March 30, 2025
Posted by: TD100414
[This review was collected as part of a promotion.] So, I'm a huge Galaxy S series fan; I've tried other brands, but nothing compairs to the S series phones! However, I'm not all that impressed with the Galaxy S25. I'm actually kind of disappointed with my talk to text. It writes completely off the wall things and isn't learning how I speak. Its probably my error, but this is so annoying I wish I had never bought the phone and that says a lot for me because like I said, I've been a die hard Galaxy S fan for years! I really. Dislike the placement of the microphone in the texting app also, it's just inconvenient for me. Basically, I feel this is not their best Galaxy S phone, I wish I had bought an earlier version now.
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Hello there TD100414, we appreciate your feedback on your Samsung Galaxy S25. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you resolve this experience with the talk to text at your convenience. We have also provided links to the full device manual to help you with the keyboard settings, and to the Samsung Support Team if you have questions or this frustration with talk to text continues. We appreciate you being a Samsung customer. -Elizabeth
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
A compact powerhouse of a phone
on April 2, 2025
Posted by: NeonGalaxy
[This review was collected as part of a promotion.] I originally got the Samsung Galaxy S25 to be my secondary work phone but it quickly became my primary daily driver because of the seamless actions across apps thanks to Google Gemini.
I love how thin and light the phone is while also being durable and fast as lightning. The Snapdragon 8 processor is fire and I really do love this thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Built Like a Beast, Shoots Like a Pro
on April 5, 2025
Posted by: Sycton
[This review was collected as part of a promotion.] As someone who spends most of the day in a machine shop, I needed a phone that could handle the heat — literally and figuratively. The Samsung S25 doesn’t just meet expectations, it crushes them.
This thing is a powerhouse. Between dusty conditions, loud machines, and greasy hands, the S25 keeps working flawlessly. I can jump between messages, photos, and part files with seamless actions across apps, and not once has it lagged or slowed down.
The camera quality is incredible, even in tricky shop lighting. Whether I’m documenting a precision job or snapping quick pics of tools or setups, the results are sharp and vibrant. And the audio eraser feature? Game-changer. Now I can record videos with clean sound even when the machines are roaring in the background — no extra editing needed.
Responsive, rugged, and refined — the S25 has earned its place in my daily workflow. It’s not just a phone. It’s the ultimate tool in my pocket.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Sycton, thank you for your feedback on your Samsung Galaxy S25. We absolutely love to hear that you are so pleased with the usage of your new phone, and are finding it so useful for the features of Galaxy AI for your louder work environment with videos. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Seems basic
on April 5, 2025
Posted by: EJ12326Y
[This review was collected as part of a promotion.] Camera isn't great. Like my old Samsung from 3 yes ago.
You can't talk to text . It really sucks
Value
2
Response from Samsung USBy R&R Team, April 8, 2025
Hi there EJ12326Y, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can come with a bit of a learning curve, and we would love to help you with this exploration of your device. We have provided a link to an article to help you with the camera settings and features. We have also shared a link to the Samsung Support Team to help you troubleshoot the talk to text option, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
1
Overheats
on May 28, 2025
Posted by: Phoneless for now
from United States
Expertise:Intermediate
Own two S25s for 3+ months. Both phones randomly overheat while charging which seems to cause the battery to fully drain. Must wait for phone to cool down to recharge. Have followed Samsung's troubleshooting with no success. Working with Samsung authorized repair facility to address problem which means I have no phone and may face a complete loss of data. My S25 is not the only one at the repair facility with this issue.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, May 29, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25. We know how valuable your phone is to you, and how distressing it is when it is not operating as intended or expected. We have provided a link to an article to help ensure you are using the best charging adapter for your device for fast charging speeds. With regards to the data you fear losing, we do recommend ensuring your device is backed up to your Samsung account. We have provided a linkt o the Samsung Support Team if you have any questions about backups or the repair process for your device. We appreciate you being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
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Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
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Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade from ZFlip
on February 9, 2025
Posted by: SummerM
[This review was collected as part of a promotion.] I am very happy with the S25. The photo editing AI is incredible. I find the Now Brief every morning very helpful. Thw only thing I'm not completely satisfied with is the fingerprint reader. It does not work as easily and quickly as having it on the button on the side like the Zflip. Could be because I have small hands, but it doesn't work unless I hold the phone with my left hand and press my right thumb flat from the front. I've tried resetting it, but still doesn't work effectively.
Value
4
Written by a customer while visiting Samsung US