Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(5,190 Reviews)
Rating breakdown 5,190 reviews
5 Stars
4,059
4 Stars
855
3 Stars
186
2 Stars
44
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
5
This phone is super!
on August 22, 2025
Posted by: Glogay
[This review was collected as part of a promotion.] This galaxy ai is so advanced it's not even funny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It keeps freezing up and powering off
on August 23, 2025
Posted by: Wishfulthinking143
[This review was collected as part of a promotion.] The Galaxy AI feature is not working properly the phone freezes up and Powers down and the battery will not charge fully I didn't purchase insurance so I'm stuck with a non operational phone. It did work for the first 24 hours that it was activated it was extremely fast for gaming and online
Value
1
Response from Samsung USBy R&R Team, August 26, 2025
Hello Wishfulthinking143, we appreciate you sharing your thoughts about your Samsung Galaxy S25. We know how frustrating it is to have a new device that is not operating as intended or expected. We have provided links to a few articles to help you with the freezing and charging frustrations you mention experiencing. We have also shared a link to the Samsung Support Team and your warranty information to offer additional options for resolution if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Has a great camera
on August 23, 2025
Posted by: Dontknowyou
[This review was collected as part of a promotion.] I don't use AI much I cant figure it out for most things.
... Most of the time, I can't remember how to get to it..
... Most of the time, I can't remember how to get to it..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy S25.
on August 24, 2025
Posted by: AlexYaWon
[This review was collected as part of a promotion.] I upgraded to the S25 from the S22 and I love it. It is a lot more integrated with Galaxy AI, has better cameras, and is just completely better over all. It is an amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Notes from me
on August 24, 2025
Posted by: Alaskagrown312
[This review was collected as part of a promotion.] Much much better than my last galaxy s 21. Incredible display, insane sound quality, and such a good camera. Plus the hand feel is so much better. 10/1o.
The Galaxy AI is just an added bonus
Value
5
Written by a customer while visiting Samsung US
Posted by: Tardus5
Verified Purchase:Yes
I really like the S25. First its the overall size on an S8. The AI for photo enhancement is excellent.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Rina
Verified Purchase:Yes
I bought the galaxy S25 because my galaxy flip z6 broke, the screen went black and wouldn't turn on. So I kinda move back in to a single piece phone instead of flip phone. I picked the color coral red, it's pretty and like that it's not too big and not too small just perfect for my hands. Other feature that I also like is that it allows you to have a finger or thumb print for unlocking the phone. Camera is great as always and the battery life too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
Without quoting technical specifications, the performance and improved features of the S25 are worth the move to upgrade. Fast charging time, smoother scrolling and a more responsive interface, are all desirable attributes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US