Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,756 Reviews)
Rating breakdown 3,756 reviews
5 Stars
2,994
4 Stars
575
3 Stars
124
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
151)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
1
I dont like the phone at all honestly
on September 15, 2025
Posted by: Dwood7923
[This review was collected as part of a promotion.] I di not like my phone at all its slow it doesn't get get service at all
Value
1
Response from Samsung USBy R&R Team, September 17, 2025
Hey Dwoods7923, thank you for your feedback on your Samsung Galaxy S25. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to resources to help you with the speed and connection of your device to your carrier. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience these frustrations or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Al Experience: Smarter Living Made Simpl
on September 15, 2025
Posted by: GalaxyFan123
[This review was collected as part of a promotion.] The Galaxy AI on my Samsung phone has truly transformed my daily experience! The AI assistant is incredibly intuitive, making it easy to manage my tasks and queries. The camera quality is exceptional, delivering stunning clarity and vibrant colors in both photos and videos, allowing me to capture every moment in exquisite detail.
When it comes to gaming, this phone handles even the most demanding titles with remarkable ease, providing a smooth and immersive experience. The powerful editing tools are a dream for creatives, enabling me to perfect my pictures before sharing them with friends. With 128GB of storage, I can effortlessly store countless photos, videos, and games without worrying about running out of space.
The battery life is outstanding, lasting comfortably through a full day of heavy use without needing a recharge. One of my favorite features is the ability to long-press the home button to instantly access Google Search for anything on my screen—it's such a time-saver!
Having direct access to an AI like Galaxy AI has been invaluable. I often use the voice recorder for lectures, which helps me capture important details effortlessly, while the calendar app keeps my busy schedule organized and manageable. The phone’s performance is impressively fast and seamless; apps launch instantly, and I can easily multitask without experiencing any lag.
Additionally, Gemini has become a reliable ally in my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A fast phone is called the Galaxy s25
on September 15, 2025
Posted by: LovemyPhoneS25
[This review was collected as part of a promotion.] I have the Galaxy s25 with the new AI tool, that has never steered me wrong. Not only is the phone fast for downloads, and pulling up information I request, the AI is very thorough, and you can add one question after another for the same subject. It really helps narrow down the answer you're looking for. I love the amount of space I have on this phone. I'm not totally tech savvy, but it's so easy to navigate I don't feel like I need to be. I'm definitely a plant lover, and this "Galaxy AI" on my Galaxy s25 is the best teacher. It allows me some information I wouldn't even think to ask for about what I'm researching. I think it means my "Galaxy AI" is a real thinker!
The Sleek design is easy to handle, and I love how well the camera takes pictures. For me it's well worth the price I paid.
The Sleek design is easy to handle, and I love how well the camera takes pictures. For me it's well worth the price I paid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features it's a great produ
on September 15, 2025
Posted by: Oldschool69
[This review was collected as part of a promotion.] Like I side it has great futures and it great products it's small with a punch it's also has Ai it's a fantastic futures i recommend to family and friends i love my galaxy S25 it's play on line games it's very fast i wouldn't trade it for anything else
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone goes above and beyond any other phone.
on September 15, 2025
Posted by: SamsungForlifer
[This review was collected as part of a promotion.] I use my phone for texting school and home galaxy ai makes it so much easier to use and improves everyday life with my morning summary and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Este producto es genial
on September 15, 2025
Posted by: Antonio17
[This review was collected as part of a promotion.] Mi dispositivo Samsung Galaxy S25 es increíblemente rápido en cuestión de agilidad al momento de jugar, y entrega buena calidad video tanto para los juegos y películas que veo. Al usarlo para mi salud me entrega buenos resultados que son los que espera uno también cuando hago deporte los datos obtenidos son precisos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone
on September 15, 2025
Posted by: Pumpkinspice
[This review was collected as part of a promotion.] Great phone for streaming and gaming.
It is super fast and has a great camera.
It is super fast and has a great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works great
on September 15, 2025
Posted by: Bottomfeeder
[This review was collected as part of a promotion.] Works great for evrything from phone calls all the way to ps2 emulators thoroughly impressed with the phone.
Value
5
Written by a customer while visiting Samsung US