Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(621 Reviews)
Rating breakdown 621 reviews
5 Stars
498
4 Stars
81
3 Stars
23
2 Stars
5
1 Star
14
74%of customers recommend this product.
(
20 out of
27)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
5
My new s25
on March 6, 2025
Posted by: Kinglozae
[This review was collected as part of a promotion.] I want to start out by saying that going from the s22 to the new to me s25 has been an amazing experience. This s25 has exceeded my expectations beyond measure. The quickness of the processor through every app is awesome. The new now brief keeps me informed throughout the day! The new galaxy AI is such an amazing experience. What a great time to be alive ! The audio eraser is awesome when trying to do kareoke.
Thank you Samsung for such a great phone !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as much of an upgrade from S10 as expected
on March 9, 2025
Posted by: Redhead
[This review was collected as part of a promotion.] The phone is a lot faster than my S10 but I'm surprised the photos don't seem to be any better and I'm sad the headphone jack is gone. I'm intrigued to use the Now Brief option.
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Hi Redhead, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear that you are finding this device to be faster than your previous device, and we would love to help you maximize your experience with your new phone. We have provided a link to an article to help you witht he camera features and capturing the best photos and videos possible. If you are wanting to use your favorite wired headphones with your device, you absolutely can, you would simply need to use a USB-C to headphone jack adapter plugged in to your charging port. We have provided a linkto the Samsung Support Team if you have questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
5
S25 had great features
on March 12, 2025
Posted by: Bethkaz1
[This review was collected as part of a promotion.] I love taking pictures and videos of my grandkids. The camera is so easy to use and the clarity in the pictures is awesome. Since the grandkids like watching videos this is the perfect phone to have with the long battery life. Storage for all my pictures is large amount. And I needed some durable & tough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Prouduct!
on March 18, 2025
Posted by: Fun2own
[This review was collected as part of a promotion.] Very nice, seamless actions across apps. Easy to navigate! Smooth designs and love my purple color.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is sick!!!
on March 20, 2025
Posted by: Skrill12
[This review was collected as part of a promotion.] Experiencing the new phone has been truly remarkable, especially its seamless actions across apps. The intuitive design makes navigating between different applications incredibly smooth and efficient. Everything feels connected and streamlined, minimizing interruptions. This level of integration elevates productivity and enhances the overall user experience. It truly redefines mobile interactions in a meaningful way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 21, 2025
Posted by: kiwiii
[This review was collected as part of a promotion.] I recently upgraded from the s24 ultra to the s25. Great phone! Has all the features one would want on a phone. The interface is super quick and great quality.
I really enjoy the built in AI on things like camera, now brief, and calls to translate.
I also love how easy it is to use other Samsung devices such as the smartwatch via the wearable app.
My one complaint would have to be the battery. There hasn't been a single day where my battery lasts the whole day, I always come back from work with less than 30%, sometimes even 10%. This includes days where I don't use my phone for anything other than the essential like answering important messages.
If the battery problem was be fixed, I'd definitely give it 5 stars.
I really enjoy the built in AI on things like camera, now brief, and calls to translate.
I also love how easy it is to use other Samsung devices such as the smartwatch via the wearable app.
My one complaint would have to be the battery. There hasn't been a single day where my battery lasts the whole day, I always come back from work with less than 30%, sometimes even 10%. This includes days where I don't use my phone for anything other than the essential like answering important messages.
If the battery problem was be fixed, I'd definitely give it 5 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very Responsive Touch Screen
on March 23, 2025
Posted by: Papal67
[This review was collected as part of a promotion.] I first noticed that the touch screen is very responsive, and is nice and quick when scrolling. I also found that when looking at photos and seeing a great picture of my grandchildren, it is sometimes annoying when there are other people in the photo. I really like the Auto Erase feature, it removes images and blends the background so I have a picture of just my family. The camera takes great pictures too.
I'm really liking this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The Camera quality
on March 25, 2025
Posted by: Oaht
from Green Bay wisconsin
I purchased this phone not very long ago, only a few days ago. Everything with this phone was going great until last night. It needed a software update. So of course I installed the software update. As soon as the phone started back up it started automatically and randomly just whenever restarting the phone. I've looked up how to try and fix this and I've tried everything and nothing has worked. Returning this item.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Oaht, thank you for your feedback on your Samsung Galaxy S25. We know how frustrating it can be when your device is not meeting your expectations and operating as intended. We have provided a link to the Samsung Support Team below to assist you. They can work with you one on one to determine the root cause of your frustration and help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US