Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(4,562 Reviews)
Rating breakdown 4,562 reviews
5 Stars
3,601
4 Stars
727
3 Stars
156
2 Stars
36
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
5
Like this phone, ALWAYS looking for better camera.
on March 26, 2026
Posted by: Slickshon
[This review was collected as part of a promotion.] I am always listening to music. Using my camera and taking pictures are what I love the most. And it is fun Using AI when editing or just playing with my pictures. I just love the AI and the playing and editing my pictures. With my pets/animals is really fun. This phone has amazing camera settings-AI fun editing.
NOW thatI know where to get help with the features.. ( here ).. heehee. I will love it even more.
I have a watch that does not work with this phone. So I am hoping that I can get a.new watch that works with these upgraded phones
LOVE ( loved) my watch that worked with my old phone. ( s10 ) I think it was.
I'D REALLY LOVE TO BE ABLE TO GET A WATCH FOR THIS PHONE, or A NEW PHONE. ( WANT a FLIP phone) That has a great camera/video and a watch that will work with it.??!!
I REALLY MISS MY WATCH!!
LOVE YOU PRODUCTS, you offer..
Samsung galaxies phones ROCK.
THANK YOU for your phone services and products..
NOW thatI know where to get help with the features.. ( here ).. heehee. I will love it even more.
I have a watch that does not work with this phone. So I am hoping that I can get a.new watch that works with these upgraded phones
LOVE ( loved) my watch that worked with my old phone. ( s10 ) I think it was.
I'D REALLY LOVE TO BE ABLE TO GET A WATCH FOR THIS PHONE, or A NEW PHONE. ( WANT a FLIP phone) That has a great camera/video and a watch that will work with it.??!!
I REALLY MISS MY WATCH!!
LOVE YOU PRODUCTS, you offer..
Samsung galaxies phones ROCK.
THANK YOU for your phone services and products..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 26, 2026
Posted by: Agfoxcv
[This review was collected as part of a promotion.] The Samsung is great for streaming and even better encryption using passkeys or biometrics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on March 26, 2026
Posted by: Thisamaz8ng
[This review was collected as part of a promotion.] The galaxy AI is amazing it has all the answers I need to know it responds quickly
Whenever I want to game this phone has me covered and the alarm always wakes me up for work I love the mode feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy.
on March 26, 2026
Posted by: Love333eee
[This review was collected as part of a promotion.] Alot of freeing and restarting :( i spend way to much time waiting
Value
3
Response from Samsung USBy R&R Team, March 26, 2026
Hey Love333eee, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how valuable the uninterrupted usage of your device is to you, and how frustrating it can be to experience the freezing. We have provided links to a few articles to help you adjust the refresh rate of your device to maximize the speed, and to an article to help you troubleshoot the freezing and crashing you mention experiencing. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great! Live the smoothness
on March 26, 2026
Posted by: JustAnOrdinaryWoman
[This review was collected as part of a promotion.] I like having Galaxy AI at my fingertips. It come in handy when im searching for specifics on anything.
I use my device for streaming videos, paying bills, work schedules, tracking packages, and so much more.
I like have the ability to set reminders for everything. I work 2 jobs and I set alarms throughout the day for various tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasantly Surprised
on March 26, 2026
Posted by: 19ford46
[This review was collected as part of a promotion.] I recently had to get a new Galaxy as my prior Galaxy S22 Ultra met with a fatal accident.
Transfer to this GalaxyS25 has been much smoother than I anticipated. Being a member of the Samsung community, was an asset. Almost everything was retrieved, even with a dead, beyond repair phone.
This is my 3rd Samsung phone.
Thank you for a reliable product.
Transfer to this GalaxyS25 has been much smoother than I anticipated. Being a member of the Samsung community, was an asset. Almost everything was retrieved, even with a dead, beyond repair phone.
This is my 3rd Samsung phone.
Thank you for a reliable product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase phone
on March 26, 2026
Posted by: Love2shoptoo
[This review was collected as part of a promotion.] Comes with multiple apps. Very good AI voice commands. Picture quality is very good. Overall I would give it a 9 out of 10.
The screenshot could be a little better. I find myself using the voice commands more to that.
Would like to a more affordable price tag on them.
The screenshot could be a little better. I find myself using the voice commands more to that.
Would like to a more affordable price tag on them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone was givin to me for Christmas
on March 26, 2026
Posted by: Olivertrev202020
[This review was collected as part of a promotion.] This phone was givin to me for Christmas as an upgrade from my s20 and I have to say, it has out performed any other phone ive had, I have had little to no issues with this phone and products like this are why I buy galaxy products. Exceptionally exceptional 👏
Also Galaxy AI is wonderful.
Also Galaxy AI is wonderful.
Value
5
Written by a customer while visiting Samsung US