Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,743 Reviews)
Open Ratings Snapshot
Rating breakdown 3,743 reviews
5 Stars
2,984
4 Stars
574
3 Stars
124
2 Stars
30
1 Star
31
88%of customers recommend this product. 
(
123 out of 140
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
5 out of 5
5
Has everything I need in a phone
on August 23, 2025
Posted by: Love2gamble
[This review was collected as part of a promotion.] I use my phone for everything, from gaming to streaming. Working as a merchandiser I'm always taking pictures and it hasn't failed me yet. Also loving the Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the features!
on August 23, 2025
Posted by: Danix90660
[This review was collected as part of a promotion.] I couldn’t be happier with my Samsung Galaxy S25! This phone truly feels like the future in the palm of my hand. The design is sleek and premium, with a beautiful edge-to-edge display that’s incredibly bright and smooth thanks to the high refresh rate. Every photo and video looks crystal clear and vibrant.
The camera system is outstanding—photos come out sharp even in low light, and the zoom capabilities are mind-blowing. The selfie camera is equally impressive, making video calls and social posts look amazing.
Performance is lightning fast. Apps open instantly, multitasking is effortless, and the battery lasts me all day without worry. Charging is super quick, which is a lifesaver when I’m on the go.
I also love the customization options and smart features—Samsung really makes it easy to personalize the phone exactly how I want. The fingerprint and face unlock are fast and reliable, and the overall user experience feels smooth and intuitive.
If you want a phone that does it all—stunning display, powerhouse performance, next-level cameras, and long battery life—the Galaxy S25 is absolutely worth it. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has so many great features
on August 23, 2025
Posted by: Far0929
[This review was collected as part of a promotion.] I love the camera on the phone and quality for gaming
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The one ui updates
on August 23, 2025
Posted by: ThatPhoneUser
[This review was collected as part of a promotion.] I love using my Samsung device daily for anything and its good for all of those tasks. I can record videos, take amazing pictures, use the galaxy ai photo features, play my mobile games and stream my favorite shows with a giant screen. While all of these can be done beautifully with no problem, the one ui updates have seen some ups and downs. I enjoy the aesthetic that one ui brings but there have been times where closing an app or using my phone when its low in battery the one ui transitions would lessen the smoothness. Same goes when starting up ny phone. When I start up my phone and want to start using my flashlight or open an app, it is slower and very noticeable. Im sure there's reasons as to why android starts up after rebooting but being able to reboot and have android start up again before I can sign into my phone would be an amazing quality of life improvement. So I can actually use my phone right off the start rather than having to sign and and wait seconds after the "phone is starting" message.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade
on August 23, 2025
Posted by: Logie57
[This review was collected as part of a promotion.] I’ve really been enjoying the Galaxy S25. It feels light and comfortable to use, but still super fast and responsive no matter what I’m doing. The screen is bright and smooth, which makes videos and games look amazing even in daylight. The cameras take great photos with lots of detail, and they do a nice job in low light too. Battery life easily gets me through the day, and I’ve found the Galaxy AI feature handy for everday tasks. Overall, it’s a sleek phone that’s easy to use and feels like a real upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone of my dreams!!!
on August 23, 2025
Posted by: Ratpack
[This review was collected as part of a promotion.] The galaxy AI and the avatars are amazing and how fast the phone is. So glad I got the 512g memory and couldn't be happier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on August 23, 2025
Posted by: Lakelady
[This review was collected as part of a promotion.] This phone has been great, easy to navigate and organize apps. Device settings allow for great customization.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good product but still have some glitches /defects
on August 23, 2025
Posted by: Minarath
[This review was collected as part of a promotion.] What I'm interested most of this phone is the new Galaxy AI capabilities. I hope to see many more AI features in the next software update to assist in my day to work and entertainment too.
Beside these new great features, there're also many glitches / defect in this new Galaxy s25 while using apps especially Facebook app but I hope all the problems will be fixed soon.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 26, 2025
Hi there Minarath, thank you for your feedback on your Samsung galaxy S25. We are happy to hear that you are overall pleased with the usage of your device, and are excited for future enhancements to Galaxy AI. We have provided a link to an article to help you with the apps you mention not functioning as intended or expected. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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