Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,742 Reviews)
Rating breakdown 3,742 reviews
5 Stars
2,982
4 Stars
574
3 Stars
124
2 Stars
30
1 Star
32
88%of customers recommend this product.
(
121 out of
138)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
4
Overall works well, battery is okay
on August 19, 2025
Posted by: Samsungreviewer8
[This review was collected as part of a promotion.] Galaxy AI seems a bit superfluous. I would prefer having the option to fully disable it, as ai is extremely energy insensive and wasteful.
Streaming and games work well for a phone.
The battery feature at 5%, where it will be fine until 5% then drain in seconds is one of my least favorite. Seems like they expect people to chatge before 5% and it's not a true 5% but much lower percent of the true capacity. Making the battery look better than it is
Streaming and games work well for a phone.
The battery feature at 5%, where it will be fine until 5% then drain in seconds is one of my least favorite. Seems like they expect people to chatge before 5% and it's not a true 5% but much lower percent of the true capacity. Making the battery look better than it is
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy S25 has, in two weeks shown its worth.
on August 19, 2025
Posted by: Speedle
[This review was collected as part of a promotion.] In the 2 weeks that I've owned it, my Galaxy s25, along with its galaxy ai, has truly shown it's worth to me versus my older phone. I genuinely like all the features that it has including the ease of getting the command center going, via the quick Tiles at the top. The screen is nice and bright and has been very useful out in daytime light, in addition to the clarity of the phone calls and other basic functions of a phone. It's got lots of storage space and takes excellent photography.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works perfectly
on August 19, 2025
Posted by: Klutzy
[This review was collected as part of a promotion.] The phone works positively amazing and streaming/gaming is a great experience, and I've had zero issues with the galaxy ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on August 19, 2025
Posted by: Dougyfd
[This review was collected as part of a promotion.] Galaxy AI feature is great. Phone is perfect size and weight. Screen is very bright even in direct sunlight. Very fast when scrolling online.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, bad software unoptimized
on August 19, 2025
Posted by: Dogsonpro99
[This review was collected as part of a promotion.] Galaxy AI is really good compared to other manufacturers. One ui really needs a change very unoptimized and bloated. And the camera needs to be upgraded specially the low light performance
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hello Dogsonpro99, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are pleased to hear you are happy with the enhanced features of Galaxy AI. We have provided a link to the manual for your device to help you with the additional features of One UI to help you align the settings to your preferences. We have also shared a link to an article to help you with the camera settings. Lastly, we have provided a link to the Samsung Support Team if you continue to experience frustration with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on August 19, 2025
Posted by: Mom2j3
[This review was collected as part of a promotion.] The Galaxy Ai is a great phone with multiple programs to keep every day activities on track!
I was slightly disappointed with the camera, the pictures were never very well focused . I actually think it may have been a misfunction with my phone perhaps (?)
I have always used Galaxy, and always will!
I was slightly disappointed with the camera, the pictures were never very well focused . I actually think it may have been a misfunction with my phone perhaps (?)
I have always used Galaxy, and always will!
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hey there Mom2j3, we appreciate your feedback on your Samsung Galaxy S25 with us. We are happy to hear how pleased you are with the usage of Galaxy AI with your device. We have shared a link to an article to help you with the blurry photos you mention experiencing. We have also shared a link to the Samsung Support Team and warranty information to assist you if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and easy to carry
on August 19, 2025
Posted by: Jerbear25
[This review was collected as part of a promotion.] Love the features and the size not too small and not too big easy to see movies and shows
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this products
on August 19, 2025
Posted by: Nanamom
[This review was collected as part of a promotion.] Love this product especially since the new AI features !!
Value
5
Written by a customer while visiting Samsung US