Customer reviews from ATT.com
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
19
4 Stars
5
3 Stars
4
2 Stars
4
1 Star
2
83%of customers recommend this product.
(
19 out of
23)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Posted by: Tbbby
from Pa
Verified Purchase:Yes
I will never trade in again using this. My phone bill is so high now
Response from ATT.comBy -Eli, AT&T CARE, November 10, 2025
Hi Victoria! Thank you for sharing your trade-in experience. We’re truly sorry to hear this didn’t meet your expectations. Your feedback is very important to us, and we’d like to investigate further to address the issue and make things right. Please take a moment to complete our self-service form htps://www.att.com/get-support/?source=ILC208383817, so we can assist you directly and work toward a resolution. Your satisfaction means a lot to us!
Written by a customer while visiting ATT.com
Posted by: None please at this time
Verified Purchase:Yes
Great love it........
.....
.....
Written by a customer while visiting ATT.com
Posted by: Meggo
from San Bernardino, California
Verified Purchase:Yes
While it was difficult to navigate the first few days due to how different the interface is, I really do like this phone. It's got more customization than my last and the battery life is AMAZING.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Marla DeMarco
Verified Purchase:Yes
Why do I keep getting emails I purchased the phone from you guys and you canceled it are you showing that I have a phone or something
Written by a customer while visiting ATT.com
Posted by: Paul La
from Leavenworth, KS
Verified Purchase:Yes
Great watch easy to us bought it for my 84 yr old mother as she was having trouble with her old phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: ERou
from Florida
Verified Purchase:Yes
Quick. But charging me $360 for 2 months of service September- October & fails to let me view my bill in the app
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Hea7t
Verified Purchase:Yes
The only negative is the battery life isn't any better than my old phone which was a few years old
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: 1Todd
from Indiana
Verified Purchase:Yes
Phone is to small for med.and big hands
By Samsung, July 30, 2025
Hi there 1Todd, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know our customers have a range of needs and wants from their chosen device, and we do our best to provide a range of devices to meet these preferences. If you are finding the Galaxy S25 to be small for your usage preferences, we also have the Galaxy S25+ available in a larger size. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com