Customer reviews from ATT.com
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
19
4 Stars
5
3 Stars
4
2 Stars
4
1 Star
2
83%of customers recommend this product.
(
19 out of
23)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Posted by: jwilson5
from Texas
Verified Purchase:Yes
About the same size as my previous S21. A little thicker and sturdier, which is nice. Data transferred seamlessly. Only con is that it is very sensitive to touch. I have it in a case with a screen protector but the screen lights up easily. I have adjusted the sensitivity settings but it still does it.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, October 4, 2026
We are glad to hear that your new Samsung Galaxy S25 is the perfect fit and that your data transferred easily! However, if you are still experiencing issues with the screen lighting up too easily after adjusting your settings, you can check if 'Accidental touch protection' is enabled in your display settings. You can also reach out to us through social media so we can take a closer look and help you.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Chris216
from Cleveland
Verified Purchase:Yes
The phone is ok nothing special its small and the volume is not the greatest but whatever
No, I would not recommend this to a friend.
By Samsung, September 22, 2026
Hey Chris216, we appreciate your feedback on your Samsung Galaxy S25. We understand how disappointing it can be when your new device is not meeting your expectations. We have some great resources available online to help you fully explore the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. These resources include the complete manual for your device, tutorial videos, and our team of experts who can assist you directly through chat. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: carlos swinney
Verified Purchase:Yes
I recently upgraded from a Galaxy S10 to an S25. Huge difference. So much faster. Much better camera. Great experience at ATT. Thanks.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 7, 2026
Thank you for sharing your feedback with us. Transitioning from the Galaxy S10 to the Samsung Galaxy S25 represents a significant upgrade, and we are pleased to hear that the enhanced processing speeds and advanced camera technology are meeting your expectations. If you need us to help you with your service or device in the future, you can contact us through one of the channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Janet111
from Reno,NV
Verified Purchase:Yes
My Galaxy S25 has LOTS more storage than my previous phone!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jackie20
Verified Purchase:Yes
Excellent thanks better than T-Mobile lol so far
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Vermont
Verified Purchase:Yes
Was able to transfer over from my old phone quickly and easily. Phone is working great so far, and I hav not experienced any issues thus far.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Alright but battery life is short.
By Samsung, April 7, 2026
Hi there Thomas Anderson, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how frustrating it can be when your device is not meeting your expectations, and how important the battery life of your device is to you enjoyment and prolonged usage. We have some articles available online to help you maximize the battery life at your convenience titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available to assist you further if you continue to experience this frustration with your device, or have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Sir Charles
from Cincinnati,Ohio
Verified Purchase:Yes
I really love my new Galaxy S25 phone because it is light in weight somewhat small in screen size. The cell phone is quite easy to use and the addition of the e-sim card makes the transition so much smoother. The only downside to this wonderful S25 phone is that it does not come with a jack for cord earbuds. Overall, the sound quality is better. Great buy!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com