Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,769 Reviews)
Rating breakdown 3,769 reviews
5 Stars
3,000
4 Stars
577
3 Stars
126
2 Stars
31
1 Star
35
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Posted by: Richard
Verified Purchase:Yes
Great phone with excellent features. Was easy to transfer everything from my Galaxy S10.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, March 6, 2026
Hey Richard, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are so pleased with the inital transfer of data, setup, and usage of your device. We have provided a link to the complete manual to help you finalize the alignment of the settings to your preferences, and discover features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: JT Jr
from Greensboro NC
Verified Purchase:Yes
Great product with great features and ample storage...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, February 13, 2026
Hi there JT Jr, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear that you are pleased with the features and capabilities of your new device. We have provided a link to the full manual for your device to help you maximize your experience with all of the amazing enhancements available on your device. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Poor "upgrade"
on February 21, 2026
Posted by: Just in Time
from Ohio
Expertise:Intermediate
The phone overall has great physical features. The firmware software and UI are all trash, contant updates changes settings, I DO NOT WANT AI INTEGRATED INTERFACE GEMINI, , I DO NOT WANT TO KEEP CHANGING SETTINGS BACK TO MY PREFERENCES AFTER EVERY UPDATE,
Also getting rid of memory expansion and AUX port are really downgrades from even my most recent phone.
THIS PHONE IS NOT WORTH 800+.
Battery life is phenomenal, overheats easily especially inside a case, reasonable camera but software is lacking, the screen is the right size- I really prefer a device I can work in one hand,
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
3
Value
1
Response from Samsung USBy R&R Team, February 23, 2026
Hello Just in Time, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand that upgrading to a new device can come with a learning curve, and cause frustration as you best align the new device to your preferences. We have provided a link to a troubleshooting guide to help you with the temperature of your device you mention experiencing. We have also shared a link to an article to help you with the different camera settings and features available for the best possible photos and videos. Lastly, we have provided a links to the complete manual and Samsung Support Team to help you disable any settings you are not finding useful, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade from ZFlip
on February 9, 2025
Posted by: SummerM
[This review was collected as part of a promotion.] I am very happy with the S25. The photo editing AI is incredible. I find the Now Brief every morning very helpful. Thw only thing I'm not completely satisfied with is the fingerprint reader. It does not work as easily and quickly as having it on the button on the side like the Zflip. Could be because I have small hands, but it doesn't work unless I hold the phone with my left hand and press my right thumb flat from the front. I've tried resetting it, but still doesn't work effectively.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super smart phone
on February 11, 2025
Posted by: Vivienne
[This review was collected as part of a promotion.] Great quality pics, AI built in super smart.
Very satisfied with my new phone.
Very satisfied with my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Finally have Samsung again
on February 11, 2025
Posted by: MoMerLu
[This review was collected as part of a promotion.] So I stupidly got a Motorola to replace my Note 20 ultra and regretted it ever since. Now that I've got Samsung again, I noticed the Seamless actions across apps and realized how much I missed Samsung phones.
I would have much rather gotten another Note 20 ultra but this will suffice for now.
Just so long as I have my favorite brand phone until I can get one with a stylus.
I would have much rather gotten another Note 20 ultra but this will suffice for now.
Just so long as I have my favorite brand phone until I can get one with a stylus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25: Compact, Powerful, and Seamless
on February 11, 2025
Posted by: Atomxkc
[This review was collected as part of a promotion.] The Samsung Galaxy S25 combines power, portability, and style. Its compact design fits comfortably in your hand, and the ultra-thin bezels make the screen feel expansive while still being easy to carry. The display is vibrant and crisp, perfect for streaming, gaming, or watching videos. The touchscreen response is smooth, making swipes and gestures feel fluid and seamless.
During the Super Bowl, I received live notifications for every big play, keeping me updated without refreshing scores constantly. The phone’s multitasking features, like Now Brief, make staying on top of everything simple and non-intrusive. Audio Eraser also cleans up background noise on calls, ensuring I’m always heard clearly, even in loud environments.
Battery life holds up all day with moderate to heavy use, and the phone’s sleek design makes it a pleasure to use on a daily basis. The Galaxy S25 is a reliable, fast device that’s perfect for both entertainment and productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This model has great features.
on February 11, 2025
Posted by: Shellyjojo
[This review was collected as part of a promotion.] Some of the newer features and apps seem to work effortlessly together. The new camera features seem to make vedio and picture taking so easy. The audio sound from the speakers is amazing.
Value
4
Written by a customer while visiting Samsung US