Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(5,927 Reviews)
Open Ratings Snapshot
Rating breakdown 5,927 reviews
5 Stars
4,664
4 Stars
983
3 Stars
200
2 Stars
43
1 Star
37
84%of customers recommend this product. 
(
74 out of 88
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
4 out of 5
4
Great phone overall
on October 15, 2026
Posted by: Dalton0521
[This review was collected as part of a promotion.] I chose this phone for the high speed and its great specifications, but its not fast enough to run some games, but it is great with everything else that you want, or need to do with a phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Long time customer
on October 15, 2026
Posted by: Ausria
[This review was collected as part of a promotion.] I choose to use Galaxy phone over all others. I have had a galaxy phone for at least the last 15 years and love the east user interface. The transfer between phones is easy and fast. The customization options help streamline my day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung s25 android
on October 15, 2026
Posted by: Ginlyn
[This review was collected as part of a promotion.] I love everything about this phone except for one think I actually cried when I took it out of the box because I was not expecting it to be so small! Do your homework just because it is a really nice or expensive phone doesn't mean it will have all the features you want or expect. Other than that the camera is amazing, the phone is fast and can do multiple things at once having several apps open and it still functions fast and precisely. I got used to the screen size after awhile.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Series Gets Even Better
on October 15, 2026
Posted by: Charthegreat
[This review was collected as part of a promotion.] I upgraded from the S21 FE to this S25 model and love all of the new features. I chose to use my phone for streaming movies and casting them on to my TV, playing games, social media, taking unforgettable pictures, recording videos, messaging and listening to music.
The screen and display quality is awesome. I was pleased with the fact that AI is built in and included in the phone so everything I need as at the tips of my fingers. For instance, I can have a brainstorming session in Gemini and have it create a note for me. It also transforms my car into a smart car when I connect it.
I love that I can talk to my phone and tell it what to do, ask it questions and get appropriate responses.
Another plus is the built in AI when editing my photos. No end for a separate app. You get professional quality photos and videos in the palm of your hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not my first choice
on October 14, 2026
Posted by: MSNnerd
[This review was collected as part of a promotion.] I chose this phone due to the fact of affordability. I wanted the Ultra. This phone is just as reliable as my previous phone the S21 Ultra. I just like anyone else, have made some mistakes with the settings but I'm ok with it.
The overall operation of the S25 has been and continues to be most useful for everything I use it for in my everyday life.
I chose to continue my loyalty to the Samsung brand.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 15, 2026
Hey there MSNnerd, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are pleased to hear that you are overall happy with the usage of your device, and that it takes care of all of your daily needs. We have provided links to resources to help you further explore the capabilities of your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy the phone
on October 14, 2026
Posted by: Bennie
[This review was collected as part of a promotion.] I have had this smart phone for a few years now, I really enjoy the camera and taking photos everywhere I go. My photo album has something like 6000 pictures. I tried to do some AI gemini prompt to create surreal scenarios. Having this phone traveling on road trips has been an amazing adventure. One thing I try to do the most is to keep the usb charging port clean and use a charging pad instead. Most phones I had always go down thay way. Love the wall paper features and reading google news articles on my time off.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25
on October 14, 2026
Posted by: SouthernMom60
[This review was collected as part of a promotion.] I really like Samsung Galaxy phones. I have tried other brands, but always come back to this brand. They are reliable and only good surprises. I can count on my S25
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Practical, simple, powerful
on October 14, 2026
Posted by: ArealPerson
[This review was collected as part of a promotion.] I chose this phone because it's predecessors had always been good and this is no different. This phone is adaptable to my needs, works powerfully, holds a charge forever, and is not some bulky phone/tablet hybrid monstrosity. It's perfect for what i need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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