Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,735 Reviews)
Rating breakdown 3,735 reviews
5 Stars
2,977
4 Stars
573
3 Stars
124
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
116 out of
133)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
3
This phone needs an upgrade to slow
on July 11, 2025
Posted by: Reddawgg
[This review was collected as part of a promotion.] I use my device for music and Ai and streaming i don't know why is so slow but I would like an update phone but I can't afford
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Hey there Reddawg, we appreciate you sharing your experience of your Samsung Galaxy S25. We understand how important the speed of your device is to you for your enjoyment, and we would love to assist you in maximizing the speed. We have provided a link to a few articles to help you in this troubleshooting. We have also provided a link to the Samsung Support Team if this frustration continues, or you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Relearning Android
on July 11, 2025
Posted by: Leafpete
[This review was collected as part of a promotion.] Coming back to the light side and so happy to get this phone. There is a learning curve for sure, but I'm looking forward to using Galaxy AI to help me with so many things!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 has great hardware and few software issues
on July 11, 2025
Posted by: Nickname
[This review was collected as part of a promotion.] The samsung galaxy S25 is a great phone overall, having top tier hardware and a lot of great customization and qol features. For hardware, it is really fast, and I haven't had any problems. In terms of software, I love how easy it is to change things and how much effort went in to make it easier to use. I love things like how customizable it is through settings, and how nice the widgets look, and how practical they are. One issue is that there could be many more quick settings and they could be more useful, like data saver, one thing I find toggling a lot. Also, galaxy AI, bixby, isn't great. The cameras provide great quality photos, even when zoomed, and the built in photo editing is very straightforward and effective. I also love certain small details, like the sound the keyboard makes and the easily accessible volume controls. I also love how you can do little things like swipe down on the left for notifications and on the right for quick settings. Small details like these make the phone great to use and super simple to get used to. Everything also feels so modern with slight details, like how almost everything is rounded and the colors of widgets, apps, and backgrounds coming together to make it look amazing. They could, however, improve on battery life, accessibility to certain things, and most importantly, transferring data without making it a whole process of either going and signing in, or using it's quick transfer and not having the feeling of a new phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on July 11, 2025
Posted by: Zombie
[This review was collected as part of a promotion.] I'm really enjoying the Samsung Galaxy S25, it's definitely a major upgrade from the Motorala Moto G Stylus 5G and everything runs extremely smooth on the S25 plus the camera quality is insanely good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durable phone with amazing features.
on July 11, 2025
Posted by: Cecilia
[This review was collected as part of a promotion.] I love how much this phone can be personalized. Very user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very intuitive and easy to use!
on July 11, 2025
Posted by: DamagedGardener
[This review was collected as part of a promotion.] I love this phone! I'm a long time galaxy user. They are full of the features I want in quality built phones.
The S25 has a great camera that I use all the time. The images are insanely clear and I can edit them with easy using the camera app that comes with the phone.
The Galaxy AI is one of my favorite features! From suggestions on how to sound just a tad more professional in my emails, to helping me plan out my day and stay on schedule.
The battery on the S25 has been just as great as all of my previous Galaxies. I dont have to worry about always having a charger on me because one charge will last all day with moderate use.
Its just a great phone and would recommend it to anyone that will listen to me!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My samsung galaxy s25 is great, fantastic
on July 11, 2025
Posted by: Ggalaxys25love
[This review was collected as part of a promotion.] My samsung galaxy s25 is fantastic, all around phone, never glitch i also love the AI feature. Also super fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but missing pay as magnetic strip ability
on July 11, 2025
Posted by: Srart25
[This review was collected as part of a promotion.] I'm the opposite of a power user. I'm in the browser and opposed to using apps. Pretty much everything can be done without downloading extra stuff if you just go to the web instead.
The one really pressing feature was being able to use passkey. Older phones have an older android version that won't allow it.
I've turned off the ai, I was happy with bixby, I don't mind a Korean company having all my info, but I sure don't want Google to have any more info than they already do.
Value
4
Written by a customer while visiting Samsung US