Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(709 Reviews)
Rating breakdown 709 reviews
5 Stars
570
4 Stars
91
3 Stars
28
2 Stars
5
1 Star
15
77%of customers recommend this product.
(
23 out of
30)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Posted by: pierrot
Verified Purchase:Yes
its great. hate the ai features though, it's unneeded and noone asked for it. please stop emailing me.
Written by a customer while visiting Samsung US
Customer Rating
3
Slow Charging
on June 4, 2025
Posted by: Noonelikeschangelol
[This review was collected as part of a promotion.] Seems ok, just got it, but it definitely charges SLOW...
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hi there Noonelikeschangelol, we appreciate your feedback on your Samsung Galaxy S25. We would love to help you maximize your experience with the device and enhance the charging speed of your device. We have provided a link to an article that will highlight the charging power you would need to have the fast charging speeds you are seeking. We have also provided a link to the Samsung Support Team if this experience continues or you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
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Samsung Community
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Facebook
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Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
I feel like I downgraded.
on March 16, 2025
Posted by: Jason
from Arizona
Expertise:Expert
I am truly disappointed. This is the S24 with less features. The Smart View case has been turned off. The dimensions of this phone are the same as the S24, however it is just a bit thinner 0.4mm, enough to not fit properly in S24 cases, otherwise the thinness of it is not noticeable. The Apps screen is one giant scrolling screen instead of the swipe left right pages and swipe up/down to go back to home screen. Really really disappointing. No noticeable battery life increase either.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hey Jason, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can take time to adjust to the changes in features and capabilities. We have provided links to some resources to help you with the exploration of the features of your phone, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
S35
on April 20, 2025
Posted by: Drken
I love my s25..was an upgrade from s10...should have done it sooner !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 21, 2025
Hey Drken, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear how pleased you are with the upgrade to your device, and are finding it so amazing. We have provided a link to the full device manual to help you fully discover the capabilities of your device, including the features of Galaxy AI. We have also shared a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
WOW! I simply LOVE the POTENTIAL SCAM FILTER!
on April 6, 2025
Posted by: Victoria
[This review was collected as part of a promotion.] No more wondering WHO is calling anymore! When there isn't a NAME (i.e., UNKNOWN or PRIVATE) and/or a TELEPHONE NUMBER... NO WORRIES... The Galaxy S25 IDENTIFIES ALL CALLS IMMEDIATELY! The BLOCKING FEATURE IS QUICK, SEAMLESS AND GREAT ALSO!! THANK YOU SO VERY, VERY MUCH SAMSUNG!!!
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Victoria, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that the features of your phone have brought you peace of mind and comfort when receiving phone calls and whether or not you want to answer or receive further calls in the future. We have provided links to a few resources to help you further explore the full capabilities of your device including Galaxy AI, and answering any questions you may have as you continue usage of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Bad advice
on April 20, 2025
Posted by: James
I continue to get updates that mess me up. I have to seek advice as to change things back. The latest suggested i swipe to view most popular apps. Out of curiosity, I did and completely lost my Home screen setup. Now I can't even make calls
Response from Samsung USBy R&R Team, April 21, 2025
Hey James, thank you for your feedback on your Samsung Galaxy S25. We understand how frustrating it is when your device is not functioning as intended or expected. We have provided a link to the Samsung Support Team to offer one on one assistance with your updates and settings of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on February 20, 2025
Posted by: Curt1s7
[This review was collected as part of a promotion.] This phone is amazing. Super fast speed opening apps. Great for quality pictures. Game play is excellent. You won't be disappointed in the purchase. Advanced Ai makes everything easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous phone
on March 5, 2025
Posted by: Blondy
[This review was collected as part of a promotion.] Love the color, great size, easy to use. Wish the fingerprint was on the side buttons instead of the screen, otherwise no complaints.
Value
5
Written by a customer while visiting Samsung US