Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Average customer rating
4.7
(712 Reviews)
Rating breakdown 712 reviews
5 Stars
573
4 Stars
91
3 Stars
28
2 Stars
5
1 Star
15
77%of customers recommend this product.
(
23 out of
30)
Customer Reviews for Samsung - Galaxy S25 128GB - Silver Shadow (AT&T)
Customer Rating
4
This phone has a good smallish phone size.
on April 5, 2025
Posted by: lizardman
[This review was collected as part of a promotion.] Good battery good display good phone size the only con is the AI features
Value
4
Response from Samsung USBy R&R Team, April 9, 2025
Hey there Lizardman, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear you are overall pleased with the usage of your device. We have provided a link to the full device manual to help you with the features of Galaxy AI and how to align them to your needs and preferences. We have also shared a link to the Samsung Support Team to help you with any questions you may have and best align the device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sw y
from IL
Expertise:Expert
Verified Purchase:Yes
I've used Samsung series only like over 10years. Never disappointed so far including this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 28, 2025
Hi Sw y, thank you for your feedback on your Samsung Galaxy S25. We are thrilled to hear that you have no complaints and are finding so many great features of your device. We hope you'll reach ou t to us again in the future at any point if you have questions or want to share additional thoughts about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sandy T
from Seattle, WA
Expertise:Beginner
Verified Purchase:Yes
So far my S25 has been pretty good. It was an upgrade from an S9. The transition was relatively easy but not entirely without issue.
I traded in my S9 and followed the directions of first removing my google account and then doing a factory reset, which caused a problem. Factory reset wants to verify your identity via gmail begore proceeding but there is no gmail with google removed. Caused a hiccup. I do like the S25's camera the best. Not to keen on the AI features. Still haven't figured everything out, i.e. S9 was able to have different notification sounds for individual apps bur haven't been able to fully implement that in the S25. Still learning!
I traded in my S9 and followed the directions of first removing my google account and then doing a factory reset, which caused a problem. Factory reset wants to verify your identity via gmail begore proceeding but there is no gmail with google removed. Caused a hiccup. I do like the S25's camera the best. Not to keen on the AI features. Still haven't figured everything out, i.e. S9 was able to have different notification sounds for individual apps bur haven't been able to fully implement that in the S25. Still learning!
I would recommend this to a friend!
Features
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GOOD but just not great
on June 2, 2025
Posted by: SJJIMENEZ
[This review was collected as part of a promotion.] I love Samsung devices and I have never had anything bad to say about them I love the camera features I'm not super thrilled with the overheating the more that storage is filled the device overheats a lot quicker and restarts are needed to close background operations the device care doesn't really work all that well in the memory cleanse system I would like more music options and more customizable features for messaging etc but I love Samsung and will continue to use the phones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on June 2, 2025
Posted by: Crucesgal
[This review was collected as part of a promotion.] This phone is amazing and galaxy AI ready. Takes amazing pictures, has plenty of storage and you set it up to your liking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung!!!
on June 3, 2025
Posted by: Sweettweet25
[This review was collected as part of a promotion.] S25 is by far the best galaxy phone I've had to date. The camera is A1 with the best quality, gaming on here is easy and efficient and some of the features I've never thought I'd need have become a life saver like the M365 copilot. I'm glad I waited to upgrade until this phone came out my life will forever be changed.
Value
5
Written by a customer while visiting Samsung US
Posted by: Pitter_Patfy
Expertise:Intermediate
Verified Purchase:Yes
Everything about this was easy. Went from my old S20 to my S25 with the built in software to mirror my old phone. Setup took about 15 minutes on my end, then the phone did the rest. Great battery life as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about.
on June 3, 2025
Posted by: KTJACOBS88
[This review was collected as part of a promotion.] Galaxy AI on this device is extremely helpful while I'm at work and can't have my phone out. I just request my phone to send a message, call someone, or do whatever task I need and it does it.
Value
5
Written by a customer while visiting Samsung US