Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Average customer rating
4.8 out of 5
4.8
(5,034 Reviews)
Open Ratings Snapshot
Rating breakdown 5,034 reviews
5 Stars
4,169
4 Stars
697
3 Stars
100
2 Stars
33
1 Star
35
86%of customers recommend this product. 
(
169 out of 197
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Customer Rating
3 out of 5
3
Great Features
on January 20, 2026
Posted by: Koicrzyizme
from Ormond Beach, FL
Expertise:Expert
It Doesn't seem to Work after it gets a little Hot! I Have Never Had This Problem Before! So I am a little upset about it!
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 20, 2026
Hey Koicrzyizme, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the enhanced capabilities and features of your new device. We have provided a link to an article to help you with the temperature you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Photos
on February 7, 2026
Posted by: Marie
Verified Purchase:Yes
Great photos features processing speed ease of use memory
Response from Samsung USBy R&R Team, February 9, 2026
Hi there Marie, thank you for sharing your thoughts about your Samsung Galaxy S25+. We love hearing how much you are loving the camera and processing speed of your device. We have provided a link to the manual for your device to help you with additional features of your device like Galaxy AI. W have also shared a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must have!!
on February 7, 2025
Posted by: Gundy26
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Plus truly impressed me with its sleek design and premium feel. seamless actions across apps,” “Now Brief,” or “Audio Eraser” The display is stunning—crisp, vibrant, and perfect for streaming content or just scrolling through social media. I found the camera to be a real highlight, capturing vibrant and detailed photos, even in lower light. Whether it's a casual snap or something more creative, the camera didn't disappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Working well so far!
on February 26, 2025
Posted by: Dis931126
[This review was collected as part of a promotion.] Have upgraded from S21+ to S25+. Definitely with the update, so many improvements in display , battery, speed of use, device looks etc in the last few years. Have started using AI features and now brief and am quickly getting used to them. Circle to search is best new feature?! Overall very happy with the product so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gooooooo Droid!!
on March 3, 2025
Posted by: ChefMamba
[This review was collected as part of a promotion.] Here's a brief for you.
My phone notified me that since I bought this phone home I've been using it 9hrs more!!
Oops.lol
Equipment:
S25plus
Ringke-easy slide privacy/tempered glass
Ringke-camera lens frame glass
Torras-Ostand spin case(Black)
Torras-Ostand,PolarCircle wireless charger w/built in intercooler.
45 watt head w 6ft braided line.
My phone could not be present in photo, as it shot the picture!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Z Flip7 - 256GB - Coralred
on November 2, 2025
Posted by: lijoed
Verified Purchase:Yes
I'm very satisfied with my purchase and happy to do business with Samsung
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Abysmal Battery Life
on March 22, 2025
Posted by: Dan K
from Chicago
Expertise:Expert
This phone has the worst battery life of any Samsung phone that I've ever owned. I traded in a 3-year old Galaxy S22+ for this phone and I deeply regret it. The old, tired-out battery in my previous phone had substantially better battery life than this brand new one. If you get just a few hours of screen-on time, consider yourself lucky. If you're a moderate to heavy daily phone user, plan on having to charge your phone at least twice, sometimes three times, every day.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 24, 2025
Hello Dan K, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We understand how valuable the battery life of your device is to you, and the battery of this device is designed to adjust the consumption based on your usage habits after a short period of time. If this is not your experience, we have provided a few links to troublehooting guides to help you at your convenience. We have also shared a link to the Samsung SUpport Team to offer additional assistance and options for a resolution if this continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LaCimbrea
on April 6, 2025
Posted by: SweetPea
[This review was collected as part of a promotion.] The phone is great however I don't like when a call is over you get a commercial or ads . I feel like I purchased this phone and pay service it should be ad free
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi there Sweetpea, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to the Samsung Support Team of help you with the ads you mention experiencing, and can gather additional details about the applications you are using and other information. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
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