Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Average customer rating
4.8
(890 Reviews)
Rating breakdown 890 reviews
5 Stars
760
4 Stars
104
3 Stars
11
2 Stars
6
1 Star
9
53%of customers recommend this product.
(
9 out of
17)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Customer Rating
5
Yes it wasexcellence
on February 20, 2025
Posted by: Pasty
Expertise:Beginner
Yes excellence. Samsung is a good food i like them
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall amazing phone
on April 6, 2025
Posted by: YazzyFresh
[This review was collected as part of a promotion.] The Galaxy S25+ isn’t the flashiest member of the S25 lineup—but it might just be the most well-rounded. It balances screen size, performance, battery life, and camera quality in a way that makes it incredibly easy to recommend. For users coming from older devices (S22 or earlier), this is a meaningful step up. For S24 users, the decision comes down to whether the improved AI features and refined design are worth the switch.
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Hey YazzyFresh, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear how pleased you are with the usage of your device, and finding the enhanced Galaxy AI features to be helpful for your needs. We have provided a link to the Samsung Support Team for your convenience to help answer any questions that may arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Ai on camera
on February 15, 2025
Posted by: Kachow
[This review was collected as part of a promotion.] Overall, it's a pretty good phone. The only problem I have with it. It's when I take a picture and I try to edit something out, it makes it blurry. Or you can tell it was edited.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone!
on March 9, 2025
Posted by: Thejones
[This review was collected as part of a promotion.] This phone has some of the fastest proccessing ive seen! I had the galaxy s21+ for 4 years before getting the s25+ and I could not be happier with my upgrade! The phone is sleek and has very fast reaction time! It's great for gaming, buisness, and of course social media! The camera and upload times are outstanding!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Defective device
on March 18, 2025
Posted by: Doozy
I bought this over a month ago and I'm not very happy with it. When I try to take or make calls over the speaker the person at the other end can't hear anything. It comes out as garbled noise
Response from Samsung USBy R&R Team, March 18, 2025
Hi Doozy, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We would love to help you with the experience you mention with the audio during your phone calls. We have provided a link below to a troubleshooting guide to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team and your warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Warranty
smsng.us/Warranty-Info
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Upgrade
on February 11, 2025
Posted by: Bobbygman
[This review was collected as part of a promotion.] This S25+ is a great upgrade from my S21. The slightest larger screen makes use easier & more comfortable. The S25+ is more responsive, it opens apps quicker, the camera seem to take better quality photos. I'm not a gamer or streaming type person so I can't say whether its good for that purpose or not. It has a longer lasting battery that I have yet to use up in a single day. I mainly use this for call, text messages & internet access. So far it seems to perform better than my previous phone. The only downside so far was the fact there was a glitch in the data transfer from my S21 to this S25+. The automatic transfer failed 2 times & I had to more or less force a manual transfer.
Value
4
Written by a customer while visiting Samsung US
Posted by: Shane
from Shelton,WA
Expertise:Expert
Verified Purchase:Yes
Very fast and takes great pictures! I am LOVING the coral color!!
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and color
on February 11, 2025
Posted by: Emcclain78
[This review was collected as part of a promotion.] I have the new exclusive coral red, so pretty. I like how all the features from my previous Galaxy transferred over so easily. Even my same settings and themes, exactly the same. This phone is awesome!
Value
5
Written by a customer while visiting Samsung US