Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Average customer rating
4.8
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
935
4 Stars
134
3 Stars
14
2 Stars
9
1 Star
11
67%of customers recommend this product.
(
20 out of
30)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Customer Rating
4
Happy to be back on Samsung
on June 3, 2025
Posted by: Reginald
[This review was collected as part of a promotion.] I use my phone for personal uses and anyone who knows me knows I prefer texting and instant message over calls and video chats. With RCS, it's easy to message with anyone, even when they're overseas. The UI's customizability is top notch, even in the messaging app. I'm not a huge fan of AI, but doing quick searches with Galaxy AI is pretty seamless and easy. It's definitely faster than searching with a search engine. I love the camera. I love the sound - especially with Youtube music. I love how useful the widgets are. All in all a great phone. I had to deduct one star for some UI issues. Sometimes a button I want to press is hidden by a grey area or is halfway down the screen and hard to press. I'm sure it'll get fixed, but it's annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A Powerhouse Galaxy AI & Stellar Customization
on June 4, 2025
Posted by: Zeddi7
[This review was collected as part of a promotion.] The **Samsung Galaxy S25+** is an absolute delight, especially for someone like me who loves photography, streaming, and personalization. **Galaxy AI** has been a game-changer for my photos—whether it’s enhancing details, optimizing lighting, or even suggesting the best edits, it feels like having a professional photo assistant built right into the camera. Night shots are cleaner, portraits look more natural, and the AI-powered object removal tool works impressively well.
When it comes to **streaming media**, the vibrant AMOLED display and smooth 120Hz refresh rate make binge-watching a joy. The speakers are punchy, and the battery life easily lasts through long viewing sessions. Plus, with **Good Lock**, I’ve been able to tweak my phone’s interface to perfection—customizing everything from the lock screen to multitasking gestures. It’s amazing how much control Samsung gives users over their experience.
And let’s talk about the **physical design**—the S25+ feels premium in the hand, with a sleek, ergonomic build that’s comfortable for all-day use. The matte finish resists fingerprints, and the slightly curved edges make swiping a breeze.
Overall, the **Galaxy S25+** is a near-perfect blend of AI smarts, entertainment prowess, and customization freedom. If you love photography, media, and making your phone truly *yours*, this is the device to get. **9.5/10!**
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on March 26, 2025
Posted by: JOEMC2
[This review was collected as part of a promotion.] Great phone for everyday use. Been a Samsung user since the note series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not cool on the pen
on February 14, 2025
Posted by: Pennnnnnn
from Sc
Great phone love it! BUT, WHY WOULD YOU TAKE AWAY THE BLUETOOTH ON THE PEN? It's what made the ultra along with the camera. Will you guys be bring it back? If it's not broken dont fix it!
Written by a customer while visiting Samsung US
Customer Rating
3
Where is the WOW factor?
on February 7, 2025
Posted by: ThankYouNext
[This review was collected as part of a promotion.] I feel that my S24 definitely was easier to use! I don't feel that there is much difference other than the hype of getting a new phone because the updates on my old phone gave me the same features. The only exciting thing was one of the photo edits. Hopefully the next release will be more fulfilling.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hello ThankYouNext, thank you for sharing your experience with your new Samsung Galaxy S25+ with us. We understand how valuable your phone is to you, and wanting to feel that you have made a good investment in a new device that you will love to keep for as long as possible. We have provided a link to the full device manual to help you discover the full capabilities and align the settings of the new One UI7 to your preferences. We have also shared a linkt o the Samsung Support Team if any questions arise during your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
Going backwards, not as many custiomizations.
on April 11, 2025
Posted by: Concerned Customer
Expertise:Expert
Coming from an S21, I don't like how the notifications and settings are separated. I like when you would pull down and get both. I also don't like how small the notifications are on the lock screen. There is no customization for setting the font size on notifications. I also don't like how hard it is to see the battery percentage. The battery indicator hides the percentage. I also liked on the S21 when you would pull down, you get a condensed version and if you pull down all the way again, it would give you the full options. Now, you pull down and get all the options. Why take these away, at least you could've given the user the option to customize how you like. The top ribbon font is so small, it's hard to see.
Response from Samsung USBy R&R Team, April 14, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know that upgrading to a new device can take time to align the settings to your preferences. We have provided a link to the full device manual to assist you with the settings. We have also shared a link to the Samsung Support Team to help with additional assistance if you prefer. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Volume is total garbage on bluetooth devices
on April 12, 2025
Posted by: Donibee
from Nj
Expertise:Beginner
The volume is garbage I had a note 8 before this ultra 25 the volume on full blast is half of the note 8 I have ear buds and over the ear noise canceling head phones and at the airport I could barley hear the music I've tried shuti g auto volume off and every other option nothing works ..I mainly use my phone for entertainment for traveling movies and music this is the biggest disappointment ever..I thought I was getting the top phone .. its not for this. Phone volume is trash do not buy this phone if you want it for music, movies or bluetooth..do not!!! Again I've tried everything in every forum.. and as they all said there ...volume is horribly low
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 15, 2025
Hi there Donibee, we appreciate your feedback on your Samsung Galaxy S25+. We understand how valuable the immersive experience is to you with your media. We have provided a link to an article to help you with the advanced audio settings. Without knowing what type of headphones or earbuds you are attempting to use, we have also shared a link to the Samsung Support Team to offer one on one assistance with this matter or any additional questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Must have!!
on February 7, 2025
Posted by: Gundy26
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Plus truly impressed me with its sleek design and premium feel. seamless actions across apps,” “Now Brief,” or “Audio Eraser” The display is stunning—crisp, vibrant, and perfect for streaming content or just scrolling through social media. I found the camera to be a real highlight, capturing vibrant and detailed photos, even in lower light. Whether it's a casual snap or something more creative, the camera didn't disappoint.
Value
5
Written by a customer while visiting Samsung US