Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Average customer rating
4.8
(3,967 Reviews)
Rating breakdown 3,967 reviews
5 Stars
3,327
4 Stars
513
3 Stars
71
2 Stars
25
1 Star
31
82%of customers recommend this product.
(
116 out of
141)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Customer Rating
4
S25+ overview
on October 7, 2025
Posted by: Kidrebel13
[This review was collected as part of a promotion.] I mainly use it for videos and music and occasionally social media. But sometimes it will freeze or auto close a app.the screen touch sometimes doesn't respond either . Still a fan though been a galaxy owner since s8.
Value
4
Written by a customer while visiting Samsung US
Posted by: B Tab
Verified Purchase:Yes
Slow brand new phone everything is low like old phone
Performance
1
Value
1
Response from Samsung USBy R&R Team, October 10, 2025
Hi there B Tab, thank you for your feedback on your Samsung Galaxy S25+. We know how important your phone is to you, and how frustrating it can be when your device is not aligning to your expectations. We have provided a link to a few articles to help you adjust the refresh rate, and maximize the speed of your phone. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Posted by: Eaglemom4
Expertise:Intermediate
Verified Purchase:Yes
Easy to transfer information from previous phone to 25+. Set up instructions are very clear and easy to understand. I highly recommend this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hello Eaglemom4, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing that the purchase and inital setup of your device was so easy. We have provided a link to the complete manual for your device to assist you further with the capabilities of your device, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to offer their expertise if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is really durable.
on October 24, 2025
Posted by: Suyaloverr62
[This review was collected as part of a promotion.] I've had this phone for about 9 months now, and it's honestly one of the best phones I've ever used. It's really durable, and it came with a case too!! As a clumsy person, my phone falls all the time, but I've never had a crack or anything. And it has such amazing features too like samsung health. I use that everyday to track my steps and my calorie intake (it's extremely convenient). And the camera is actually phenomenal when i remember to wipe the lens😂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Love
on October 25, 2025
Posted by: Country
[This review was collected as part of a promotion.] I love how you can use the camera to scan documents and photos and u don't have to go to a scanner. It's basically in office in ur hands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switching back from Pixel...
on October 26, 2025
Posted by: Argin420
[This review was collected as part of a promotion.] I recently switched back to a Galaxy S25+ from the Pixel 8 Pro, and I couldn't be happier. I switched to Pixel after being a Samsung guy since the J3 was new, and that was the dumbest thing I have ever done bc the Pixel 8 Pro was nothing but headaches and eventually the wifi just quit working on it. My tablet and other devices are Galaxys and the Pixel just didn't fit in right. I missed my Samsung Apps like Notes, and the smooth fluid flow of using a Samsung that my glitchy and frustrating Pixel just couldn't compare to.
My S25+ costed about the same, but it is a superior device in every way, from the security of knox and my secure folder to ease of use and logical set up that is both intuitive and responsive. Throw in Galaxy Ai and my new phone is light years ahead of the flagship from Google. It makes my day easier by streamlining my tasks and keeping in the know about things that I used to have to search. Now I just hold the home button down for a long press and circle whatever is on my screen and viola Ai tells me all about it.
I will never buy another device that isn't a galaxy bc Samsung is the best in the Android game and everything else is just imitators and wannabes that wish they could pull off a device as sleek, powerful, nimble, and integrated as the Galaxy S series phones. Don't waste your money on inferior devices, get a Galaxy so you don't have to struggle with another companies 'flagship' phone like I did. You won't regret it, I promise you that!
Value
5
Response from Samsung USBy R&R Team, October 29, 2025
Hey Argin420, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are finding the transition back to Samsung to be so pleasant and easy, and that you are finding this new device to be the best available. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Erica
Verified Purchase:Yes
Love my new phone, it works really well long life battery too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 31, 2025
Hi Erica, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy to hear that you are loving the usage and battery life of your new device. We have provided a link to the complete manual for your device to help you with additional features of Galaxy AI, and best aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Has great features and the Galaxy AI is really
on November 6, 2025
Posted by: NeoWere
[This review was collected as part of a promotion.] The Galaxy S25+ is a strong premium Android phone with a gorgeous 6.7″ 120 Hz AMOLED display, fast Snapdragon 8 Elite performance, reliable triple-camera system, and long battery life, all supported by Samsung’s long-term software updates and AI features. It’s a great all-rounder, though its 3× zoom isn’t as ambitious as some rivals and the upgrade feels modest if you already have a recent Galaxy, but overall it’s a sleek, powerful, and well-balanced flagship.
Value
5
Response from Samsung USBy R&R Team, November 6, 2025
Hi there NeoWere, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25+. We love hearing that you are so pleased with all of the amazing features and enhanced capabilities of your new device. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US