Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Average customer rating
4.8
(1,087 Reviews)
Rating breakdown 1,087 reviews
5 Stars
922
4 Stars
132
3 Stars
14
2 Stars
8
1 Star
11
67%of customers recommend this product.
(
20 out of
30)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Customer Rating
2
Big disappointment
on June 2, 2025
Posted by: XLDaddy
[This review was collected as part of a promotion.] I'm very unhappy with this phone. The pull down menu I had on my S23+ is gone. It's very inconvenient to go digging for the basic phone features that were at my fingertips before. Secondly, the keyboard and touch screen don't work properly. Completely different letters and punctuation appear than what I typed. It's so aggravating to go back and fix all the mistakes that never appeared on my S23+. Thirdly, the icons across the top including the time, notifications, bars and power indicator have been made way too small and are illegible on the S25+. I have contacted T-Mobile, Samsung, and consulted online chat rooms in an effort to adjust their size to be larger. But nothing has worked. And if Samsung is going to hide all these so-called "new features" then some training needs to be provided with the sale of each new phone. I would love to go back to my S23+ rather than continue to struggle with this new phone
Value
2
Response from Samsung USBy R&R Team, June 4, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25+. We know that changes to the software of your device can cause frustration as you align the settings to your preferences and thoroughly explore your device. We have provided a link to the full device manual for your device that wil help you with the different settings. We have also shared a link to the Samsung Support Team if this exploration causes questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone battery last all day
on June 2, 2025
Posted by: Gordo1892
[This review was collected as part of a promotion.] Best purchase ever smart slick and fast plus battery last all day couldn't ask for a better phone al best anytime I need help with translation or finding something I can count on al
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on June 2, 2025
Posted by: Skits21
[This review was collected as part of a promotion.] It's got a great screen and the size is a bonus. The galaxy AI feature is pretty cool as well and the camera is amazing. I love the interface and how customizable everything is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, but bad speakers.
on June 2, 2025
Posted by: Threnon
[This review was collected as part of a promotion.] The phone is great with great features, speacially separating the notifications and menu on top, but the speakers are not the best, and only in the bottom.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone
on June 2, 2025
Posted by: miked4882
[This review was collected as part of a promotion.] This phone amazes me everytime I pick it up. Went to a thrift store today to see what kind of interesting finds my wife and I could discover. Using Gemini, we were able to pick up a few things for super cheap and will be able to list them for a lot more than we paid. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great specs and features!
on June 2, 2025
Posted by: AmiraD
[This review was collected as part of a promotion.] The screen size is great and the picture goes right to the edges which makes streaming and gaming wonderful. The audio is clear and loud.
The cameras take great, clear photos and videos, both in wide screen and when zooming in.
The split screen view is super helpful when working or doing school work.
The cameras take great, clear photos and videos, both in wide screen and when zooming in.
The split screen view is super helpful when working or doing school work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone Speakers
on June 2, 2025
Posted by: Cftiamo
[This review was collected as part of a promotion.] I would like more of more speakers louder and nicer
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Better than the S21
on June 2, 2025
Posted by: WhiteBoy64
[This review was collected as part of a promotion.] I just recently upgraded from a s21 to rhe s25 plus. And I'm loving every thing about this upgraded. It runs smoothly like butter. The camera is phenomenal. It has the galaxy AI which makes my life just so much easier. There's nothing about it to dislike. You really outdid yourselves again Samsung thank you!
Value
4
Written by a customer while visiting Samsung US