Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Average customer rating
4.8 out of 5
4.8
(892 Reviews)
Open Ratings Snapshot
Rating breakdown 892 reviews
5 Stars
760
4 Stars
104
3 Stars
12
2 Stars
6
1 Star
10
53%of customers recommend this product. 
(
9 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25+ 512GB - Navy (Verizon)
Customer Rating
1 out of 5
1
No memory card
on May 26, 2025
Posted by: Nomoresamsung
from Massachusetts
Expertise:Intermediate
No SD card slot? Just another way of ripping off their customer based. Sure, they have cloud storage...for more money
I have been a long time Samsung user even buying 2 of their stupid flip phones that suck. No more. There are too many other options of where I can spend my money. Bye bye Samsung!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, May 28, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand that some customers do need additional storage than comes installed on the device. The removal of the micro SD card is an effort to increase the durability and water resistance capabilities of the device. The usage of cloud based storage also allows you to access your media across all of the devices in your ecosystem. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25+
on May 27, 2025
Posted by: Knd2
from NC
Expertise:Intermediate
Verified Purchase:Yes
Great phone and great service getting it to me in a timely manner and set up was easy.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 28, 2025
Hi Knd2, we appreciate your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear how pleased you have been with the inital purchase, setup, and usage of your newp hone. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products, or want to share additional feedback. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It could be better
on May 29, 2025
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
My issue with this phone is the vibration and volume is too low even if you have it set to the max it really makes no difference.I also notice that whenever you try closing a tab there's a second delay.
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 30, 2025
Hey Mario, thank you for your feedback on your Samsung Galaxy S25+. We understand how important specific features are to you with your device, and we would love to help you troubleshoot any frustrations you are experiencing. We have provided a link to an article to help you with the speaker of your device. We also recommend using the settings app of your device to enhance the refresh rate for the slight delay you mention. YOu can do this under display and motion smoothness and then adjust froms tandard to adaptive. We have lastly, provided a link to the Samsung Support Team if these frustrations continue, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Camera is horible
on May 29, 2025
Posted by: Anonymous
Verified Purchase:Yes
camera quality is horible, especially in low light, when recording videos or using zoom, it pixelates intensely
Response from Samsung USBy R&R Team, May 30, 2025
Hey Klopez, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how valuable your camera is to you for capturing the amazing moments of your life for posterity. We have provided a link to an article to help you select the best settings and features of the camera for the best photos and videos. We have also shared a troubleshooting guide to help you with the blurriness of your photos you mention. We have lastly, shared a link to the Samsung Support Team if this experience continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
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Written by a customer while visiting Samsung US
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