Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8
(4,113 Reviews)
Rating breakdown 4,113 reviews
5 Stars
3,454
4 Stars
533
3 Stars
74
2 Stars
23
1 Star
29
82%of customers recommend this product.
(
108 out of
131)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Customer Rating
3
Not the Samsung of Old
on September 23, 2025
Posted by: S25Owner
[This review was collected as part of a promotion.] I use my phone for both work and personal use. I've had Samsungs before, namly the original S, S3, S7, S8, S20+ 5G, and now the S25+. My S20+ still works and love the interface on there but it is no longer supported so for a brief moment I tried the Pixel Fold. Had a lot of hardware issues with that phone so I went back to Samsung.
The S25+ is what I chose to match what I had before, just the new model. The hardware is superb! Extremely quick and the fingerprint reader is quick too. The cameras with the Galaxy AI features work well, especially the processing on the 30x zoom.
Where this model falls short is One UI 7.0/8.0. the software is a step backwards and has less flexibility and function from the One UI on the S20+. The most annoying item is the notification menu and controls. I switched the setting to Together mode to make it closer to Android philosophy, in general. However, the large bubbles, the controls I cannot remove, and the way it stacks notifications is annoying and less functional than any other Android phone I have used. For example, if Gmail has multiple emails, I am forced to click the stack, then click the specific email I want, and then it will open that email. Rather than before, where I could click the whole stack to open Gmail and review them all in the Gmail app OR expand the notification and select the email to open or preview. It is a small thing that requires an extra tap now that over the course of the day is noticable.
Value
3
Response from Samsung USBy R&R Team, September 24, 2025
Hey there S25Owner, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We know that upgrading to a new device where the software has been changed can come with a learning curve, and cause frustration as your usage has changed. We have provided a link to the complete manual for your device to help you best align the settings and usage to your preferences. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Del Mar
from California
Expertise:Intermediate
Verified Purchase:Yes
This phone is fantastic so far 👏 Had a mid tier phone for the past 3 years and moved up to Galaxy S25+, and so glad I did 💯
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Samsung Always delivers!
on September 24, 2025
Posted by: Lovemyshark
[This review was collected as part of a promotion.] @galaxyai and my new Samsung FE are great. Way better speed and connectivity. Photo quality is great with a ton of options. Enough room for all my apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on October 13, 2025
Posted by: SamsungFan4Life
[This review was collected as part of a promotion.] I have only good things to say about this device, from the amazing battery life to the useful Galaxy AI. This is by far the best device I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Posted by: Shane
from Shelton,WA
Expertise:Expert
Verified Purchase:Yes
Very fast and takes great pictures! I am LOVING the coral color!!
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, May 29, 2025
Hi Shane, thank you for your feedback on your Samsung Galaxy S25+. We are so happy to hear that you are thrilled with the speed and camera quality of your phone. We hope you've had the opportunity to explore additional features like Galaxy AI, and we have provided a l ink to the full devie manual to assist you. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on August 29, 2025
Posted by: Delta250
[This review was collected as part of a promotion.] Finally got my dream phone!!! got it 1 month ago and still no issues AT ALL, Super good phone I recommend this phone for sure. Ever since I got it there has been no issues, and no lag. The phone overall doesn't overheat unless used for gaming, Also the Galaxy AI future is great, I love that it removes the background audio from your video and the Galaxy AI eraser makes your pictures look way better OR the remaster. Also the camera quality is just perfect, Super natural its not to dark or to bright, Super smooth 120Hz Amoled display, I also like the customization oon this phone , you can change the home screen to whatever you imagine. Overall... its a really good phone and I recommend it 100 percent.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Eufaula AL
Expertise:Expert
Verified Purchase:Yes
Phone is Amazing. Never been disappointed with Samsung. Love the pictures it takes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 12, 2025
Hey there Chris Byrd, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are so pleased with this new phone, and have always been with all of your Samsung devices. We have provided a link to the manual for your device to help you further enhance your experience with your camera with the features of Galaxy AI. We have also provided a link to the Samsung Support Team if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone... great features!
on September 15, 2025
Posted by: JuiceGotKnowledge
[This review was collected as part of a promotion.] This is my main source of communication with the world. I use it for work and also for personal stuff. I like the fact that I can download any app and connect to the things I need to. My favorite part is that I could do my school work on my phone with no glitch.
Value
5
Written by a customer while visiting Samsung US