Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8 out of 5
4.8
(2,743 Reviews)
Open Ratings Snapshot
Rating breakdown 2,743 reviews
5 Stars
2,314
4 Stars
344
3 Stars
48
2 Stars
19
1 Star
18
80%of customers recommend this product. 
(
85 out of 106
)
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Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Customer Rating
5 out of 5
5
Best Phone ever
on September 10, 2025
Posted by: Shoplive
[This review was collected as part of a promotion.] Great AI so far that I know of. You will enjoy using phone
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 11, 2025
Hi there Shoplive, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you are so pleased with the features of Galaxy AI you have been able to explore, as well as the usage of your device as a whole. We have provided a link to the full device manual for your convenience, if you are interested in exploring additional capabilities on your phone. We have also shared a link to the Samsung Support Team if you have questions as you continue to use your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yes it wasexcellence
on February 20, 2025
Posted by: Pasty
Expertise:Beginner
Yes excellence. Samsung is a good food i like them
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall amazing phone
on April 6, 2025
Posted by: YazzyFresh
[This review was collected as part of a promotion.] The Galaxy S25+ isn’t the flashiest member of the S25 lineup—but it might just be the most well-rounded. It balances screen size, performance, battery life, and camera quality in a way that makes it incredibly easy to recommend. For users coming from older devices (S22 or earlier), this is a meaningful step up. For S24 users, the decision comes down to whether the improved AI features and refined design are worth the switch.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 9, 2025
Hey YazzyFresh, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear how pleased you are with the usage of your device, and finding the enhanced Galaxy AI features to be helpful for your needs. We have provided a link to the Samsung Support Team for your convenience to help answer any questions that may arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10 Phone
on September 9, 2025
Posted by: Damian
Expertise:Intermediate
The newly acquired Samsung device has exceeded expectations, representing a significant upgrade. The processing capabilities are impressive, enabling efficient handling of various tasks, despite the expected temperature increase during intensive use, which is mitigated by allowing the device to cool down. The device offers a suite of advantageous features, including battery protection, customizable modes and routines, and the intuitive One UI interface. The extensive customization options surpass those of competing brands. While the initial investment may prompt consideration, the overall value proposition of Samsung products is undeniable. The Samsung financing plan is recommended for those not seeking annual upgrades. The device's performance is highly satisfactory, and the purchase has been validated. Furthermore, the integration with Galaxy Buds 3 Pro has enhanced the user experience, and future acquisition of a smartwatch is under consideration. We appreciate Samsung's commitment to innovation.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 10, 2025
Hi there Damian, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you are so amazed with the enhanced features of your device. We have provided a link to a troubleshooting guide to assist you with the occasional temperature you mention with your device. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ai on camera
on February 15, 2025
Posted by: Kachow
[This review was collected as part of a promotion.] Overall, it's a pretty good phone. The only problem I have with it. It's when I take a picture and I try to edit something out, it makes it blurry. Or you can tell it was edited.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love this phone!
on March 9, 2025
Posted by: Thejones
[This review was collected as part of a promotion.] This phone has some of the fastest proccessing ive seen! I had the galaxy s21+ for 4 years before getting the s25+ and I could not be happier with my upgrade! The phone is sleek and has very fast reaction time! It's great for gaming, buisness, and of course social media! The camera and upload times are outstanding!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Weak design
on September 12, 2025
Posted by: Xoxo
from North Carolina
Verified Purchase:Yes
I dropped it once and naw the back full with scratches also screen has some scratch dots i had a52 and i always drop it and it doesn't have cover or screen protector and no damage at all i thought s25 would be much stronger but i don't think so i also don't feel any change between my a52 and s25 i don't think it's worth it
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Defective device
on March 18, 2025
Posted by: Doozy
I bought this over a month ago and I'm not very happy with it. When I try to take or make calls over the speaker the person at the other end can't hear anything. It comes out as garbled noise
Response from Samsung USBy R&R Team, March 18, 2025
Hi Doozy, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We would love to help you with the experience you mention with the audio during your phone calls. We have provided a link below to a troubleshooting guide to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team and your warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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