Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8
(3,093 Reviews)
Rating breakdown 3,093 reviews
5 Stars
2,603
4 Stars
392
3 Stars
55
2 Stars
23
1 Star
20
81%of customers recommend this product.
(
85 out of
105)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Customer Rating
2
Flaws with phone
on August 18, 2025
Posted by: iLoveMySidekick
[This review was collected as part of a promotion.] This phone has great features like the Galaxy AI but still little flaws with it for me. The phone is 2 small. I thought it would be bigger. Even though I'm coming from a Galaxy Note to the Galaxy 25+, the size difference is more than I expected. I thought I could get use to it, but I really can't.
Value
2
Response from Samsung USBy R&R Team, August 19, 2025
Hello there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We understand how important the feel of your device in your hand is to you. If you are accustomed to a Samsung Galaxy Note Series device, the Samsung Galaxy S25 Ultra will have the most similar feel in your hand and have the S Pen usage you have been accustomed to in the past. We have provided a link to the Samsung Support Team if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Coming from s23 ultra
on August 24, 2025
Posted by: Buknudk
[This review was collected as part of a promotion.] S25 plus is lighter than s23 ultra. I honestly don't see notable improvements in performance though. I would have probably kept my old phone, had it not broken
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
dont purchase
on August 27, 2025
Posted by: pg112782
from Massachusetts
Expertise:Expert
This is the worst phone Samsung has produced. extremely buggy and slow. nothing works as it should. my touch screen just doesn't work at times most websites won't load the first time. it takes screen shots while being off all the time. the battery barely last 8hrs. I appreciate the side bars, but they have gone way to far you can't swipe across any part of the screen without one of the many side bars opening up. the connectivity via blue tooth is very spotty loose connection constantly. every call that is not in my phone list comes up a "possible spam". Buyer beware this phone is not worth the money.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, August 27, 2025
Hi there Pg112782, thank you for your feedback on your Samsung Galaxy S25+. We understand how valuable your phone is to you every day, and we would love to help you troubleshoot any frustrations you are experiencing. We have provided links to a few articles to help you troubleshoot the speed, battery life, and Bluetooth connection of your device. We have also provided a link to the complete manual for your device to help you best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to offer assistance if these experiences continue with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast , responsive!
on September 1, 2025
Posted by: Zman85
[This review was collected as part of a promotion.] The Galaxy S25 Plus nails the sweet spot—big, vivid screen, strong battery, sober yet refined design, flagship-level performance, and intelligent AI tools—all backed by unmatched long-term updates. It doesn’t blaze new trails, but it perfects the trail you're already on. The galaxy AI is awesome!
If you're looking for a phone that's powerful, dependable, and lasts—you can confidently bet on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't buy this phone
on September 15, 2025
Posted by: Smaiaam
[This review was collected as part of a promotion.] Galaxy AI is the best . It'll only get better,......
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on September 15, 2025
Posted by: Bamsgurl
[This review was collected as part of a promotion.] Easy to use but an excessive amount of ads that I have tried repeatedly to block. Each morning there is a black pendulum that is followed by ads.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Really Great Phone
on February 8, 2025
Posted by: YorkshirePudding
[This review was collected as part of a promotion.] I upgraded from the Note 20 Ultra and honestly they've improved so much since that model came out it's shocking. The interface is smoother, the screen clarity, honestly it's just a great phone. Can't recommend enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on February 8, 2025
Posted by: Anonymous
I need my
Samsung galaxy watch strap for the range rover sport review and the range of things you can get from your mum
Written by a customer while visiting Samsung US