Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8
(4,143 Reviews)
Rating breakdown 4,143 reviews
5 Stars
3,475
4 Stars
539
3 Stars
75
2 Stars
23
1 Star
31
82%of customers recommend this product.
(
109 out of
133)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Posted by: B Tab
Verified Purchase:Yes
Slow brand new phone everything is low like old phone
Performance
1
Value
1
Response from Samsung USBy R&R Team, October 10, 2025
Hi there B Tab, thank you for your feedback on your Samsung Galaxy S25+. We know how important your phone is to you, and how frustrating it can be when your device is not aligning to your expectations. We have provided a link to a few articles to help you adjust the refresh rate, and maximize the speed of your phone. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
90% perfect for my needs
on October 9, 2025
Posted by: Dispatcher247
[This review was collected as part of a promotion.] Galaxy s25+ has been a great upgrade.
Galaxy AI had a very small learning curve. Overall I'm pleased with the design, features & battery life.
Wifi & Bluetooth are excellent, never a dropped connection.
Would like to see expandable storage instead of cloud based options.
Galaxy AI had a very small learning curve. Overall I'm pleased with the design, features & battery life.
Wifi & Bluetooth are excellent, never a dropped connection.
Would like to see expandable storage instead of cloud based options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing features! Including picture quality
on October 9, 2025
Posted by: Mochaluv
[This review was collected as part of a promotion.] I use my phone for personal life, school, and work. The amount of storage is mind blowing! I was blown away by the picture quality while zooming in or out; I have never seen a phone with as great of pictures using zoom features. Galaxy AI has helped a ton with making day-to-day notes of tasks I need to complete on-time, including managing my budget. The sound quality is also great, much better than any phone I've owned yet.
Value
4
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Mochaluv, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear that this device has been able to help you streamline so many processes of your day whether personal, professional, or educational. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jeffrey
Verified Purchase:Yes
Luv this phone. It has a great camera and a ton of ram!
Response from Samsung USBy R&R Team, October 10, 2025
Hey Jeffrey, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you are so in love with this device, and finding the camera so amazing for your photos and videos. We have provided a link to the complete manual for your device to assist you further with features like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for work and play!
on October 10, 2025
Posted by: Cmfj86
[This review was collected as part of a promotion.] The galaxy ai is another level but also great for gamingThis product is well-suited for gaming applications. Never worried about that match losing lag, wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has everything I need!
on October 10, 2025
Posted by: Galaxyfan84
[This review was collected as part of a promotion.] This phone has all of the features i need, plus all of the extras I enjoy! Plenty of storage, 5g speed, ai features, camera options and picture enhancing, multi-device connection, great sound and sound control, create your own virtual assistant, get reminders, organize tasks, request information, schedule, reflect, update, enhance, share, learn, and grow with galaxy ai, personalization, and all of your favorites, dailies, and necessities all at your fingertips. Collectively group and organize all of your apps on your desktop, and who even needs an at home computer or laptop anymore?!?! Plus...the s pen makes searching, fine tuning, and details even easier than before! What more could you ask for?!?!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on October 10, 2025
Posted by: Toni0620
[This review was collected as part of a promotion.] I uses my phone for email, streaming, apps, text, browsing, and a mixture of the at one time and I have no delays or hang ups. I have always had a galaxy phone but I love this phone
Value
5
Written by a customer while visiting Samsung US
Posted by: Bonnie
Expertise:Intermediate
Verified Purchase:Yes
Love the phone but have noticed a few issues. Could be software related.
When scrolling on Facebook I will get black sections on screen. They do go away but should not be there. Also when a video is playing and I close it sometimes it is still playing audio and I have to restart phone to get audio stop. Very annoying!
When scrolling on Facebook I will get black sections on screen. They do go away but should not be there. Also when a video is playing and I close it sometimes it is still playing audio and I have to restart phone to get audio stop. Very annoying!
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Written by a customer while visiting Samsung US