Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8
(4,187 Reviews)
Rating breakdown 4,187 reviews
5 Stars
3,510
4 Stars
542
3 Stars
77
2 Stars
26
1 Star
32
81%of customers recommend this product.
(
109 out of
134)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Customer Rating
2
Samsung is letting me down
on September 15, 2025
Posted by: DougC909
[This review was collected as part of a promotion.] So my wife and I traded in our note 10's for these S25's . The screen keeps freezing up. So far Samsung has paid to have the screen replaced. But I believe it's a deeper issue. So now I need to contact Samsung again to see if they'll replace my phone. Im so fed up with companies not taking responsibility. Hopefully Samsung will fix the issue.
Value
2
Response from Samsung USBy R&R Team, September 18, 2025
Hi DougC909, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important the uninterrupted usage of your device is to you every day, and we would love to help you troubleshoot this experience. We have provided links to a few articles to help you with the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team and warranty information for your device, if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features, long lasting, and good quality.
on September 15, 2025
Posted by: MDonald
[This review was collected as part of a promotion.] I use my phone for business and pleasure. I utilize AI for research when I look for products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very simple to work and also the size is great
on September 15, 2025
Posted by: Comedian09
[This review was collected as part of a promotion.] The adaptation to the to smart TV and any devices are a must and simple.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great
on September 15, 2025
Posted by: 123456789
[This review was collected as part of a promotion.] The best smartphone in the world, the best to play, work and study, the best artificial intelligence.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Im impressed with the Galaxy S25FE
on September 15, 2025
Posted by: MoonGoddess1
[This review was collected as part of a promotion.] The feature of Galaxy AI is amazingly impressive with the option for live translations as I am surrounded with different cultures and my curiosity to learn other languages.
My favorite of circle to search which I do often. Circling an item to gather more info on it is A+ for me.
I love the fun and helpful options the Samsung Galaxy S25FE has to offer.
My favorite of circle to search which I do often. Circling an item to gather more info on it is A+ for me.
I love the fun and helpful options the Samsung Galaxy S25FE has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best high-end phone for the price
on September 15, 2025
Posted by: SamsungS25
[This review was collected as part of a promotion.] It is the best phone you can buy for the price, it gives you a premium design accompanied by an Ip68 certification, which has saved me in more than one situation, it has the best current processor, the Snapdragon 8 Elite, which for gaming is perfect, all games in the best possible quality and fluidity, the cameras I love, I can take pictures of the moon with amazing quality, the battery duration does not disappoint, it has approximately 28 hours of autonomy, which is amazing and better to know that With its 45W charger, load from 0 to 100 in an hour approximately, it has reversible charging and wireless charging of 15W, which is very good, artificial intelligence is wonderful in many ways, when you want to delete something from the photos it works very well and does not leave that feeling that artificial intelligence is used, apart from the function of deleting unwanted background sound in videos, I also think the assistance to find a suitable answer is very useful for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 15, 2025
Posted by: Scuba23
[This review was collected as part of a promotion.] It 's a great phone. Very happy.
Very fast processor , great display
Very fast processor , great display
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25+ has advanced photo features giving vivid shot
on September 15, 2025
Posted by: MOKONG
[This review was collected as part of a promotion.] Ai features enhances writing skills thru alternative sentence and grammar use.
Value
5
Written by a customer while visiting Samsung US