Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8
(4,187 Reviews)
Rating breakdown 4,187 reviews
5 Stars
3,510
4 Stars
542
3 Stars
77
2 Stars
26
1 Star
32
81%of customers recommend this product.
(
109 out of
134)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Customer Rating
5
Love this phone
on September 15, 2025
Posted by: Krsfrank
[This review was collected as part of a promotion.] I decided to get a s25+ over the ultra and man I'm really liking this phone, it fits my hand as well and the gemini AI is helping me get some things done when. I 100% recommend this phone if the ultra is too much on your wallet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on September 15, 2025
Posted by: DocBright
[This review was collected as part of a promotion.] Galaxy Ai is cool and the phone has awesome battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect!
on September 15, 2025
Posted by: Laserbiz
[This review was collected as part of a promotion.] I love my Galaxy s25 plus I would give it an almost perfect score. The only thing that I would improve upon in the galaxy S25 plus would be to have a phone app built in that would answer the phone and discourage spam calls. Bixby doesn't quite cut it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
phone is nice but camera is ehhh
on September 15, 2025
Posted by: Whiteoutx3x
[This review was collected as part of a promotion.] Camera gets very blurry when zoomed in picturea look bad.. everything else on the phone is solid
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hi there Whiteoutx3x, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding the majority of the features and usages of your new device to be good for your needs. We have provided links to a few articles to help you with the different camera features of your device, and the blurry photos you mention experiencing. We have also shared a link to the Samsung Support Team to offer assistance if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 15, 2025
Posted by: OkeyDarci
[This review was collected as part of a promotion.] Love my S25+. I use it for social media and emails.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Problems with my s25+
on September 15, 2025
Posted by: Fanofsamsung
[This review was collected as part of a promotion.] Personally..im disappointed in this samsung s25+. It drops calls more often than any phone ive ever had. Im not impressed with the camera quality which was one of the things I was most excited about when I finally gave up my s10 to take the plunge into what I thought would be a better phone. It drops my Bluetooth connection randomly ..often..and if I have too many apps open at one time... ( like maybe 6 or 7 ) my banking app won't even function. Other than those things...its a phone..it works. Im loyal to samsung...but this may be the deal breaker and force me to try a different brand. Idk...im still undecided. Sorry ..I wish I had a better review.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hi Fanofsamsung, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We know how frustrating it is when your device is not operating as intended or expected. We would love to help you troubleshoot these frustrations at your convenience, and we have provided links to a few different troubleshooting guides to help you with the connection to your carrier, Bluetooth connection, and camera features of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if the experiences you mention continue with your phone, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone honestly im sure its gonna last me a
on September 15, 2025
Posted by: Emma0422
[This review was collected as part of a promotion.] Ive use the galaxy ai to fix pictures and its so amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 15, 2025
Posted by: DMoses
[This review was collected as part of a promotion.] Love that this phone has a document scan ability. Just learned about it this week. Came through for me when I was in a time crunch.
It is a very user friendly phone, which I need 😁
It is a very user friendly phone, which I need 😁
Value
5
Written by a customer while visiting Samsung US