Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8
(2,744 Reviews)
Rating breakdown 2,744 reviews
5 Stars
2,315
4 Stars
344
3 Stars
48
2 Stars
19
1 Star
18
80%of customers recommend this product.
(
85 out of
106)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Customer Rating
5
Pretty good features
on March 18, 2025
Posted by: KayDaGamer
[This review was collected as part of a promotion.] I use my phone most of the time to support my friends that like to stream during work hours. The S25+ has been amazing when it comes to how seamlessly the videos play. Also being able to easily switch between apps is awesome! They are finding more ways to personalize the phone to make it more for you! So far I am loving everything about the phone and im glad I purchased it
Value
5
Written by a customer while visiting Samsung US
Posted by: AIwho wants this
from California City, CA
Expertise:Intermediate
Verified Purchase:Yes
For one, its absurd how little is paid out for the phone exchanged for the new phone. For two, the S25+ has battery charging issues. For three, the AI is useless. Four, don't preload a phone with Its a downgrade. I'm looking forward to my next phone, which for the first time in well over a decade may not be the next Samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, May 23, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25+. We understand how frustrating it is when your new phone is not meeting your expectations. We would love to help you troubleshoot the charging, and explore the amazing capabilities of your phone, and integrate them in to your usage. We have provided links to articles to help you with the battery, and to the full device manual for the additional features. Lastly, we have provided a link to the Samsung Support Team to offer one on one assistance if you prefer. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Simple Clean Fast
on June 26, 2025
Posted by: Enri258
[This review was collected as part of a promotion.] Galaxy Ai is simple fast and very helpful, the system flows beautifully. The battery life is quite pimpressive lasting for sometimes a day and a half for someone who uses their phone constantly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my new phone. I have always been a Samsung Galaxy fan and I love my S25+. It has more storage space than my S21 had and the processing is so much faster. The camera awesome as well as the effects and the editing capabilities when using the camera and editing and combining pictures and videos. You can even put music and create a reel. The sound is good also. The screen is sharp. I am definitely happy I purchase the S25+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bummed galaxy owner
on July 12, 2025
Posted by: Fozzy
Really bummed you kept out the blue tooth s pen. Shouldn't matter if it cuts down on cost or if some users dont use it. That was a big feature of the phone and just to have that feature put it in it own category for the phone. Very disappointed and probably will wait now on a new one. Bring it back!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quality is 💯
on February 25, 2025
Posted by: Peteypablo
This is one of the best phones I ever owned and recommend it to anyone
Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on April 8, 2025
Posted by: Disenchanted
Keeps dropping calls, calls over a minute will be dropped randomly. Turning phone in and canceling service for a dependable phone. 17 tries to pay a bill, 6 calls to customer support, 7 calls to Verizon and still not resolved. Over it.
Response from Samsung USBy R&R Team, April 9, 2025
Hi there Disenchanted, thank you for your feedback on your Samsung Galaxy S25+. We understand how important your phone calls are to you every day, and we would love to help you with this experience in any way we can. We have provided a link to a troubleshooting guide to assist you at your convenience. We have also shared a link to the Samsung Support Team and your warranty information to assist you further. We appreciate you being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Love the feel
on February 18, 2025
Posted by: Rem567
[This review was collected as part of a promotion.] The look and feel of the galaxy s25+ is truly amazing. I upgraded for my mom from my s22+ and shes obsessed with it. She loves the seamless action across apps and she loves that she gets daily now brief on her phone.
Value
5
Written by a customer while visiting Samsung US