Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8
(2,744 Reviews)
Rating breakdown 2,744 reviews
5 Stars
2,315
4 Stars
344
3 Stars
48
2 Stars
19
1 Star
18
80%of customers recommend this product.
(
85 out of
106)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Customer Rating
4
S25+!! All Plus-Less Fuss! (tm)
on August 28, 2025
Posted by: Mattymatt
[This review was collected as part of a promotion.] The plus version of this phone has given me the most practical screensize for the work i do. Going from a Fold to this size was a better transition than i had expected. To all you labor workers out there-this phone gives you the max screensize,and just small enough to be efficient when your in the trenches. I definately miss my Fold- but broke 2 trying to adhere to knocking it around in my pocket-which is a no-no. Still both great phones! Take the insurance!!
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hi there Mattymatt, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear that you are so pleased with your new device, and finding it the perfect size for your usage. We have shared a link to the Samsung Support Team for your convenience. They can offer assistance any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Firefighter in Georgia
from Macon,Ga
Expertise:Intermediate
Verified Purchase:Yes
I love the phone!It is fast and it looks good!And It charges fast!But,I have noticed that the freezes up at multiple times!
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 29, 2025
Hi there Firefighter in Georgia, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are so pleased with the usage of your phone. We would love to help you troubleshoot the occasional freezing you mention experiencing with your device. We have provided a link to a troubleshooting guide below for your convenience, as well as to the Samsung Support Team if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Samsung Community
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Sandra
Verified Purchase:Yes
The blue tooth wouldn't connect to my Alexa echo auto and text messaging didn't work that well either. I think the AI needs more work, I don't like it
Response from Samsung USBy R&R Team, August 29, 2025
Hi Sandra, we are grateful for your feedback on your Samsung Galaxy S25+. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to a few troubleshooting guides to assist you with the Bluetooth connection and text messages you mention causing frustration. We have also provided a link to the complete manual and the Samsung Support Team to assist you with the features of Galaxy AI, and resolve any frustration you continue to experience. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so amazing!!!!
on September 2, 2025
Posted by: scottishgirl43
[This review was collected as part of a promotion.] Best phone Samsung has ever made by far!!! I love my Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The good middle child
on September 7, 2025
Posted by: Guayabito
[This review was collected as part of a promotion.] Like prior versions of the films, this is the middle child. It has large screen, same processor, without all the fancy can mix that the older brother ( i.e. Ultra) has, nor the lightness and smaller screen of the younger brother the plain 25.
I tend to gravitate to this model as it suits me best in price, features, and display. It has never let me down, except sometimes on the New York City subways. That being said I can use it pretty much everywhere. As a no lock phone it's traveled to different places. Even a place where reception is limited, visiting family in cuba. I would not change the phone.
I've used those it's Google Gemini AI as well as the Galaxy ai. The results were similar, so much so that I don't lean more toward one than the other.
I've used those it's Google Gemini AI as well as the Galaxy ai. The results were similar, so much so that I don't lean more toward one than the other.
Likewise Samsung's own app store is well stocked. And sometimes I will go back and forth in terms of which one is the best store for me at the time. Sometimes there's a promotion, sometimes there's your word, and sometimes just because I figured why not.. LOL
Overall I've not complained about a Samsung phone in many years. This one is going to be the first one to start it.
Overall I've not complained about a Samsung phone in many years. This one is going to be the first one to start it.
Value
4
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Guayabito, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding this device helpful for a range of daily tasks, and reliable in your usage. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on March 26, 2025
Posted by: JOEMC2
[This review was collected as part of a promotion.] Great phone for everyday use. Been a Samsung user since the note series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not cool on the pen
on February 14, 2025
Posted by: Pennnnnnn
from Sc
Great phone love it! BUT, WHY WOULD YOU TAKE AWAY THE BLUETOOTH ON THE PEN? It's what made the ultra along with the camera. Will you guys be bring it back? If it's not broken dont fix it!
Written by a customer while visiting Samsung US
Customer Rating
3
Where is the WOW factor?
on February 7, 2025
Posted by: ThankYouNext
[This review was collected as part of a promotion.] I feel that my S24 definitely was easier to use! I don't feel that there is much difference other than the hype of getting a new phone because the updates on my old phone gave me the same features. The only exciting thing was one of the photo edits. Hopefully the next release will be more fulfilling.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hello ThankYouNext, thank you for sharing your experience with your new Samsung Galaxy S25+ with us. We understand how valuable your phone is to you, and wanting to feel that you have made a good investment in a new device that you will love to keep for as long as possible. We have provided a link to the full device manual to help you discover the full capabilities and align the settings of the new One UI7 to your preferences. We have also shared a linkt o the Samsung Support Team if any questions arise during your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US