Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8 out of 5
4.8
(2,743 Reviews)
Open Ratings Snapshot
Rating breakdown 2,743 reviews
5 Stars
2,314
4 Stars
344
3 Stars
48
2 Stars
19
1 Star
18
80%of customers recommend this product. 
(
85 out of 106
)
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Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Customer Rating
1 out of 5
1
S25
on August 28, 2025
Posted by: Sandra
Verified Purchase:Yes
The blue tooth wouldn't connect to my Alexa echo auto and text messaging didn't work that well either. I think the AI needs more work, I don't like it
Response from Samsung USBy R&R Team, August 29, 2025
Hi Sandra, we are grateful for your feedback on your Samsung Galaxy S25+. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to a few troubleshooting guides to assist you with the Bluetooth connection and text messages you mention causing frustration. We have also provided a link to the complete manual and the Samsung Support Team to assist you with the features of Galaxy AI, and resolve any frustration you continue to experience. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on September 2, 2025
Posted by: Anonymous
Verified Purchase:Yes
The Samsung S25+ is a phone that I would, without a doubt, recommend to anyone looking for the best on the market and who trusts the track record of a leading brand like Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far, so great
on September 4, 2025
Posted by: Sabrina
from North Carolina
Verified Purchase:Yes
I've only had this phone for a short time, but so far it seems to be everything it's advertised to be. I am pleased with my purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 5, 2025
Hey there Sabrina, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you are initally thrilled with the usage of your new device. We have provided links to resources to help you discover additional features, align the settings of your device to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Features
on September 5, 2025
Posted by: Devilsfan
from Rochester NY
Expertise:Intermediate
Verified Purchase:Yes
I love some of the features on this phone! It's not too heavy and I like the screen size. The camera is great I like that on the lock screen that if you have a picture that is an outdoor scene, it shows you the weather, if it's raining you see raindrops or if it's snowing you see snowflakes falling. I wish they would incorporate the flip to shhh like on the Pixel phones and I wish Samsung was quicker with the updates.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey there Devilsfan, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are finding so many features of your device to love, and finding the size and feel comfortable for you hand. We have provided links to the full manual for your device to help you discover additional features, and to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 + plus ,great phone
on September 5, 2025
Posted by: Gyuri
from Chicago IL.
Expertise:Intermediate
Verified Purchase:Yes
The purchase was very easy and without any gliches, happy with purchase of this device S25+
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey there Gyuri, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We couldn't be happier to hear you had such a great inital experience and usage of your new device. We have provided links to resources to help you discover the full capabilities of your device, including Galaxy AI, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing pictures
on September 6, 2025
Posted by: Hsbvdbnndj
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Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on September 10, 2025
Posted by: Ac3z3r0
Amazing phone. Had an s22 plus before this and very similar battery life, does not bother me.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 11, 2025
Hi there Ac3z3r0, thank you for your feedback on your Samsung Galaxy S25+. We are loving hearing how amazed you ar ewith the features and capabilities of your device. We have provided links to a few articles to help you maximize the battery life if you ever decide. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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