Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,247 Reviews)
Open Ratings Snapshot
Rating breakdown 4,247 reviews
5 Stars
3,559
4 Stars
551
3 Stars
77
2 Stars
28
1 Star
32
81%of customers recommend this product. 
(
109 out of 134
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Customer Rating
5 out of 5
5
This phone is perfect.
on August 4, 2025
Posted by: MEATBALL
[This review was collected as part of a promotion.] This phone outperforms every other phone I've had. Streaming is quick, the camera is outstanding, the storage is incredible. It's truly just an all around amazing phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The device is a major upgrade.
on August 4, 2025
Posted by: Blueberrypiej
[This review was collected as part of a promotion.] Compared to my last device this device is superior in every aspect whether it be battery life,performance, and even design . The software is the phone is simple to use with alot of features especially when it comes to the camera, I find that the camera ui is beautiful as it gives a sense of freedom never before seen in my previous device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Samsung Galaxy s25 Plus outdoes any other pho
on August 4, 2025
Posted by: Kris2025
[This review was collected as part of a promotion.] My Samsung Galaxy s25 plus change my life. I work remotely and I'm heavily reliant on my phone for quick processing and I have found with the new Galaxy AI available Google Gemini assistant is phenomenal. The resolution on my photos is just perfect. I can take photos and much clearer video than I ever could before whether it's at night low light conditions whatever the case may be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Samsung has gone down hill
on August 4, 2025
Posted by: Roboat
[This review was collected as part of a promotion.] Samsung has gone down hill since the S10. Phone overheats on wireless charger, struggles with connection and I live in a city and it's much bigger than the s21+ which is problematic for people with smaller hand that want the better features. Ai is difficult to navigate, I used to be able to say "txt so-and-so" now, with the new phone I try to do it. It tells me I have to change a security setting, but there is no security setting that I can change for it to work.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamAugust 6, 2025
Hey there Roboat, we appreciate your feedback on your Samsung Galaxy S25+. We understand how important your device is to you every day for a range of tasks, and we would love to assist you resolve the frustrations you mention experiencing. We have provided a link to a troubleshooting guide to assist you with the temperature of your device at your convenience. We have also provided links to the full device manual, and the Samsung Support Team to help you with the features of Galaxy AI that you mention. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love features
on August 4, 2025
Posted by: Galaxylove
[This review was collected as part of a promotion.] It takes great pictures I don't game.. never have any problems with it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has been a reliable partner since I got
on August 4, 2025
Posted by: Partner2therescue
[This review was collected as part of a promotion.] I use this phone for a number of things; work, school and personal stuffs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phones I've ever used
on August 4, 2025
Posted by: Tommytwotones
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25+ for a few weeks now, and I can confidently say—this phone is a game changer. From its stunning design to its powerhouse performance, the S25+ delivers on every front.
The display is breathtaking. The 6.8" Dynamic AMOLED panel is vibrant, ultra-smooth, and bright even under direct sunlight. Whether you're watching HDR content or just scrolling through social media, it feels buttery smooth thanks to the adaptive 120Hz refresh rate.
Performance-wise, this phone is a beast. The Snapdragon 8 Gen 4 (or Exynos equivalent depending on region) handles everything effortlessly—gaming, multitasking, productivity apps—you name it. And the battery life? Easily lasts all day with moderate to heavy use, and charges wicked fast thanks to the improved super fast charging.
But what really sets the Galaxy S25+ apart is Galaxy AI. It’s not just a gimmick—it’s actually useful. From real-time translation during phone calls, to AI photo editing that feels like magic, to smart text generation and summarization in Notes and Messages, Galaxy AI enhances the user experience in a subtle but meaningful way.
In short, the Samsung Galaxy S25+ is one of the most well-rounded, future-forward smartphones on the market. If you're looking for top-tier hardware, a premium user experience, and genuinely helpful AI integration, this is the phone to get.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top quality
on August 4, 2025
Posted by: Mcee92
[This review was collected as part of a promotion.] Great phone with fantastic pictures, good sound, premium feel in the hands
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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