Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8
(3,186 Reviews)
Rating breakdown 3,186 reviews
5 Stars
2,677
4 Stars
409
3 Stars
56
2 Stars
23
1 Star
21
81%of customers recommend this product.
(
87 out of
107)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Customer Rating
5
Great phone.
on July 14, 2025
Posted by: Jjc455555555
[This review was collected as part of a promotion.] Phone has worked great and the process for moving data was simple and fast. Galaxy AI has been a very interesting feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung For Life!
on July 14, 2025
Posted by: NikkiJ
[This review was collected as part of a promotion.] User friendly. A little on the larger side but honestly it's hard to think of any cons other than the fact thats it's a little in the larger side. I did struggle with photo and video quality at times where no matter what I did things didn't look as clear as it should but it is not a consistent issue. The only thing I miss is the ultra power saving mode option. That option provided so much extended battery life by choosing only a few apps and shutting everything else down. I love all of the advanced camera settings and that the android interface is far more accommodating than ios when integrating with other apps. Overall I'm happy. I'm team samsung for life eventhough my entire family now has iPhones. I have had a galaxy since high school (2011) and I am not giving it up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely amazing.
on July 14, 2025
Posted by: 49ersFan31
[This review was collected as part of a promotion.] I the integration of Galaxy AI. Phones takes great photos especially night photos. Add on the Galaxy AI camera capabilities and you can have perfect pictures no matter the situation or location. Gaming is great on this device. Large screen with excellent response. 120hz capability. Videos look crisp. I literally have no complaints when it comes to this device. The only complaints apply to apps which have nothing to do with the phone. Would absolutely buy again and recommend to all of my friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25+ is loaded with the newest tech.
on July 14, 2025
Posted by: ShaneDogg
[This review was collected as part of a promotion.] Love the camera features. Phone feels really fast and has soooo much storage space. 12 GB RAM is phenomenal!! Have always loved the Split Screen feature since previous Galaxy phone. Able to pick and choose every little area I want to enable or deny access too. Just started to play with the AI features and it looks very promising.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Internet lags
on July 15, 2025
Posted by: NeedmyPhoneMAN
[This review was collected as part of a promotion.] Since the system update and AI was installed, my internet lags in certain areas of my home, and, doesn't connect at all in certain facilities outside of my home.
Value
4
Response from Samsung USBy R&R Team, July 15, 2025
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We would love to help you troubleshoot the features of your device that have changed since your most recent update. We have provided links to a few articles to help you with the speed and processing of your device, as well as the connection of your device. We have also provided a link to the Samsung Support Team to assist you if these frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome new phone
on July 15, 2025
Posted by: Goldilocks
[This review was collected as part of a promotion.] This is the first new ohone i have gottem in about 8 years. I love all of the new features. The new Galaxy AI is great for everyday use and definitely rivals other AI models.
I use my phone mostly for work and home. I do alot of schedule coordination and I am always on the go. I use many audio book platforms as well as other audio and video streaming services and this phone can handle them all. Im glad I went with the plus because it is the perfect size.
-Goldilocks :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great features
on July 15, 2025
Posted by: Starlord
[This review was collected as part of a promotion.] The phone is fantastic. It has a great camera, it's quick and reliable, and the battery lasts all day even with my routines and AoD on all day. The Galaxy AI is awesome for photo editing and editing my texts. I will spell and grammar check this before I finish.
The only downfall is the Samsung Wallet will not verify my cards, but using Google Pay works every time. Also, the S Pen being an Ultra-only feature is kind of lame.
Overall, so far I love my S25+.
Value
4
Response from Samsung USBy R&R Team, July 15, 2025
Hey there Starlord, we appreciate your feedback on your Samsung Galaxy S25+. We are so happy to hear that you are overall pleased with the usage of your new device, and found it so fun to use as a camera and for a range of other daily tasks. We have provided a link to an article to help you with the features of Samsung Pay. We have also provided a link to the Samsung Support Team if you have questions or would like assistance with any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Commonly asked questions about Samsung Pay
https://www.samsung.com/us/support/answer/ANS00080583/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Commonly asked questions about Samsung Pay
https://www.samsung.com/us/support/answer/ANS00080583/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Impressed but confused
on July 16, 2025
Posted by: Inochidesu
[This review was collected as part of a promotion.] I have been a long time Samsung phone user, however I do not upgrade often. It has been a while since I needed to get a new phone and am finding myself delighted with all the new features and especially the Galaxy AI integration which did not exist with my last model. The phone feels powerful, seems more reliable for connectivity than the fruity named phones my family has, lives up to expectations with battery life and overall quality, and does not seem to have any issues with overheating.
What confuses me is all the reviews which claim the "Samsung One UI" is "bulky" or "confusing" leading to "many customers being dissatisfied" and that samsung comes "preloaded with a ton of app bloat".
My last phone was a good few android generations behind. The Samsung apps were still a part of things and I found that they used to be more invasive and problematic in old generations than this one. As for the One UI.. well I have to say I am enjoying it. It seems pretty intuitive compared to the norm I have been working with. Maybe those opinions come from people who have zero experience with android phones as a whole, but I have had absolutely no issue adjusting. In fact I think this is likely the most streamlined I have ever seen an android UI.
Ultimately I am extremely happy with this purchase. So many cool things that are new for me and I definitely look forward to the next many years with this phone.
Value
5
Written by a customer while visiting Samsung US