Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Average customer rating
4.8
(4,115 Reviews)
Rating breakdown 4,115 reviews
5 Stars
3,455
4 Stars
534
3 Stars
74
2 Stars
23
1 Star
29
82%of customers recommend this product.
(
108 out of
131)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Icyblue (Verizon)
Posted by: klopez
from Texas
Expertise:Intermediate
Verified Purchase:Yes
camera quality is horible, especially in low light, when recording videos or using zoom, it pixelates intensely
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R Team, May 30, 2025
Hey Klopez, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how valuable your camera is to you for capturing the amazing moments of your life for posterity. We have provided a link to an article to help you select the best settings and features of the camera for the best photos and videos. We have also shared a troubleshooting guide to help you with the blurriness of your photos you mention. We have lastly, shared a link to the Samsung Support Team if this experience continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Suxs big time not worth 1k
on June 2, 2025
Posted by: Djbrian35758
[This review was collected as part of a promotion.] Not enough memory alwats wanting more money to just add photos or music. Battery life sucks!! Once I paid it off it went down hill quick
Value
1
Response from Samsung USBy R&R Team, June 9, 2025
Hi Djbrian35758, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your phone is to you every day, and needing specific features and capabilities with your device. We have provided links to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to offer assistance if you want to explore storage expansion options to keep all of your important photos, videos, and music. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best AI Phone from Samsung
on June 2, 2025
Posted by: LewVal
[This review was collected as part of a promotion.] The S25+ is the best phone yet from Samsung. I can brag about its extremely helpful and robust Galaxy AI functions, swift shutter on its phenomenal camera producing gorgeous pictures of anything, and its improved video functions: I love the slow mo function when I film the hummingbirds which visit me!
It's a very tightly integrated systems phone and quite speedy thanks to its 12 GB RAM and tweaked Snapdragon processor.
Importantly, battery life is phenomenal with me averaging 8 hours SOT which includes web surfing, email, messaging, social apps, camera and other apps.
The screen is brilliant and gorgeous and very readable in sunshine! The larger screen size is also very helpful.
Speakers are above average on the phone and Bluetooth and Wi-Fi and Data connections are instantaneous.
I can't find any faults with this phone and I have been recommending it to friends and family members. Great job Samsung!
It's a very tightly integrated systems phone and quite speedy thanks to its 12 GB RAM and tweaked Snapdragon processor.
Importantly, battery life is phenomenal with me averaging 8 hours SOT which includes web surfing, email, messaging, social apps, camera and other apps.
The screen is brilliant and gorgeous and very readable in sunshine! The larger screen size is also very helpful.
Speakers are above average on the phone and Bluetooth and Wi-Fi and Data connections are instantaneous.
I can't find any faults with this phone and I have been recommending it to friends and family members. Great job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the galaxy S25+
on June 2, 2025
Posted by: REDBEARD
[This review was collected as part of a promotion.] The Galaxy AI is really amazing. It makes this so much easier for me and it takes me things about my phone I didn't even know about. I especially like what it does with my photos and makes these little videos or collages with different photos I've taken. But yet it notices the similarities in them and makes these videos really neat and special.
Smoother thing i like about my phone is how fast and smooth it operates. I've never had any problems or issues with it whatsoever. And the battery life last all no problem. Regardless of how much i use it the battery is going to last.
Overall the phone is absolutely amazing and I have zero complaints about it.
Smoother thing i like about my phone is how fast and smooth it operates. I've never had any problems or issues with it whatsoever. And the battery life last all no problem. Regardless of how much i use it the battery is going to last.
Overall the phone is absolutely amazing and I have zero complaints about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
About myReview of my Samsung S25+
on June 5, 2025
Posted by: JERICK0282kq
[This review was collected as part of a promotion.] I could say that it is perfect, the AI of the phone is very advanced than other AI of the competition, I am a person who loves to play heavy games on your phone, take photos and videos of beautiful landscapes among other things, I give it 4 stars because it has a problem, I bought my Samsung in February, it has given me many good moments but as I said I like to take and record videos, the photos and videos look good but it could be improved, also, the screen, on the 3rd day that I had bought it unfortunately while I had it in my pocket, I still do not know how but it was scratched, which was something serious in my opinion, however if I had the option to buy it again, I would buy it 100% guaranteed, I hope for the next Samsung next year❤️
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
fantastic
on June 24, 2025
Posted by: rawrndino
[This review was collected as part of a promotion.] Finally, a cell phone where I don't have to use a case in the phone. I won't crack
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on July 2, 2025
Posted by: Brooney1
I have been a Samsung phone user forever and this is the first time I am disappointed. I wish I had not upgraded. Battery life is not good. The volumes of ringtones and other sound is constantly resetting to silent. I miss calls that I never hear. I've reached out in forums and Samsung and haven't found answers. Paying more every month increases the pain!
Response from Samsung USBy R&R Team, July 2, 2025
Hello Brooney1, thank you for sharing your feedback on your Samsung Galaxy S25+. We know how frustrating it is when your device is not meeting your expectations, and we would love to assist you in resolving your frustrations. The intelligent battery of your device is designed to maximize after a short period of usage, as the battery adjusts to your consumption habits. This process is sped along by allowing the battery to drain down without relying on external power sources throughout the day. If you do not experience the adjustment, we have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also provided a link directly to the Samsung Support Team to offer assistance with the settings not staying consistent to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My review of the S25+ , which I own
on July 8, 2025
Posted by: Jasonclemson1
[This review was collected as part of a promotion.] Great phone lots of cool and neat features such as the integrated A.I system. I love the brightness , the battery is ok until you over charge it one time then it starts dying a lot faster than when I first got it. The screen flickers at times and theres no explanation from Samsung on why its happening nor have they tried fixing issue. Other than these issues the phone is awesome.
Value
4
Written by a customer while visiting Samsung US