Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,625 Reviews)
Rating breakdown 15,625 reviews
5 Stars
13,490
4 Stars
1,685
3 Stars
279
2 Stars
86
1 Star
85
83%of customers recommend this product.
(
483 out of
585)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The best in class Camera and search features
on June 22, 2025
Posted by: WindMill
[This review was collected as part of a promotion.] I've been using the Samsung S25 ultra for more than 4 months now. My experience as of now is just amazing. The camera is best I ever had. Now in our group trips it's only this phone we all prefer to take pictures from. The next best thing is the AI assistant (Galaxy AI). Searching the screen is very handy when I'm studying and want to lookup particular terms, or when I just like particular dress and want to see when to order this from.
Surprisingly the battery is pretty good as well. No heating issues as of now.
Best purchase yet so far❤️
Surprisingly the battery is pretty good as well. No heating issues as of now.
Best purchase yet so far❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and Power Packed Device..
on June 22, 2025
Posted by: Anki11
[This review was collected as part of a promotion.] Obvisouly This phone is better than last Ultra model , latest processor and great battery life. LATEST Galaxy AI feature is a great add on,
However I somehow feel some improvement can be done in camera , Our Last Ultra phone Camera seems to be better quality .It might be possible that I might have miss some setup but dont remember doing in my last ultra .
Over all very nice and power packed phone great in gaming,battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning design, AI-powered excellence!
on June 23, 2025
Posted by: Riskilikeshoping
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse that effortlessly blends cutting-edge hardware with intelligent software, setting a new benchmark for flagship smartphones. From its sleek, premium design to the breathtaking 6.9-inch Dynamic AMOLED 2X display, every detail is crafted with excellence. The 200MP main camera delivers stunning clarity and vibrant detail, even in low light, while the improved periscope zoom lens brings faraway subjects closer with remarkable precision.
What truly sets the S25 Ultra apart is the evolution of **Galaxy AI**. Samsung has taken a bold step forward by integrating AI features that are not just innovative but genuinely useful in daily life. Galaxy AI enhances everything from photo editing with AI-powered remastering to seamless real-time translation during calls and messaging. It learns and adapts to your habits, offering smart suggestions and automating tasks for a smoother experience. Whether you're a creative professional, a business user, or a tech enthusiast, Galaxy AI brings a level of personalization and convenience that feels truly futuristic.
Performance-wise, the S25 Ultra is lightning-fast thanks to the next-gen Snapdragon processor and ample RAM. Battery life is excellent, easily lasting a full day with heavy use. Overall, the Galaxy S25 Ultra isn’t just a phone — it’s a powerful digital assistant. Samsung has delivered a visionary device that redefines what a smartphone can be in 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting battery and fast processor
on June 23, 2025
Posted by: CoastalCarl
[This review was collected as part of a promotion.] Enjoying the day long 8 hour plus battery life. Everything seems faster and more responsive. Very clear pictures, lots of picture options and editing. This phone has useful upgrades.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great gift!
on June 24, 2025
Posted by: LovingPotato
[This review was collected as part of a promotion.] This phone is an amazing flagship that did all it promised and more. I bought it as a gift for the wife on our anniversary, and she is in love! The stylus and Galaxy AI take up so much of her time now since she loves to doodle and use the AI features to bring them to life. Not to mention the great camera quality. Over all an amazing phone! 10/10 would buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product is good but has some bugs
on June 24, 2025
Posted by: Luckys25
[This review was collected as part of a promotion.] Some times device is not working upto the mark and once screen became dark while using phone touch is not responding.
Value
3
Response from Samsung USBy R&R Team, June 24, 2025
Hi Luckys25, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to an article to help you resolv eyour occasional frustration with the display of your device. We have also shared a link to the Samsung Support Team if you have questions or continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
A phone that impresses you and makes you proud of
on June 24, 2025
Posted by: DAWOOD
[This review was collected as part of a promotion.] I love this phone so much the screen and the cover is so nice and beautiful makes you feel so special with a phone that everyone notices and gives you compliments about how your phone looks beautiful and takes really good pictures
And they see how your Galaxy AI works excellent.
And they see how your Galaxy AI works excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall dosnt disappoint.
on June 24, 2025
Posted by: Ultajaxed88
[This review was collected as part of a promotion.] First of all i'm coming from a Motorola device and all the things that bothered me fit that device. Has been greatly fixed. From the ability to have Galaxy AI integrated with it's the same. Hey Google has been there on every level of amazing, asking it everything that I can think of from why things are and yeah, and being able to get very comfortable voice telling me the answer. The amazing battery life alone has changed my life. The only thing I wish I had the ability to use the pin as a shutter button.
Value
5
Written by a customer while visiting Samsung US