Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(30,507 Reviews)
Rating breakdown 30,507 reviews
5 Stars
26,115
4 Stars
3,449
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This phone has great features
on October 25, 2026
Posted by: LuvSamsung
[This review was collected as part of a promotion.] I chose Samsung because it is easy to use. I like the fact that I can connect to all my Samsung devices (laptop, washer, dryer, refrigerator, and TVs) from my phone!! The speed and connectivity are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone due to its superior quality and
on October 24, 2026
Posted by: firephoneguy
[This review was collected as part of a promotion.] I chose this device based on itd quality and usability. I use it not only for phone calls but for office productivity. It also is key to my social media and phone gaming during my downtime. I also like using it for movie stream and audio book listening.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Checks all of the boxes!
on October 24, 2026
Posted by: Stephen
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because all of the specs are maxed out, which leads to a very smooth and snappy experience, and there are no compromises. Everything is just top-notch.
I listen to a lot of music with the Buds4 Pro and the sound effect options combined with the sound quality of the Buds and the lossless Bluetooth really make it the best listening experience I've had. I also watch a variety of media on it, and the screen is easily the best in class. Vibrant colors, OLED blacks, 120hz refresh rate for super smooth scrolling, and the anti-glare glass makes everything pop so much more. Never going back to a normal screen. Reading is great as well because the pixel density combined with the anti-glare makes it look like actual printed text.
The cameras are insanely good. I've gotten some truly amazing shots just pulling my phone out and snapping a couple pictures that I used to need a dedicated camera to get (super fast shutter speed too). Even the speakers on the phone produce a full sound that make it great to share videos and things with others. There's just no compromises on anything with this phone.
Although I don't use the S-pen much personally, it's really nice that it's just included in the Ultra now without having to buy the Note to get it, and it doesn't intrude on anything if you don't use it much. It's great for quick sketches and signing documents though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on October 24, 2026
Posted by: Vman83
[This review was collected as part of a promotion.] I chose this device because I have always love the Galaxy phone line. They have great battery life and extremely durable. There's not much I dislike about these phones and have yet to be disappointed. Camera is excellent, fast processor and battery lasts a very long time. Love it love it love it. Not to big and not too small. Fits perfectly in my hand and pocket. Screen is very durable and has never cracked or scratched. I have had other phones that would scratch very easy. I work in an automotive shop and still looks new. Only issue if had is with the charging USB c cable port. Sometimes dust or debris can get inside and cause the cable not to fully seat so it makes it tough to charge. I recommend using a magnetic USB c plug and cable. So that way the plug end remains intact inside the phone so dirt and debris cannot enter the port because there is that charging plug in place. The magnetic cable is very nice because it's magnetic and no need to have to insert it inside the phone because the port is in its place so you just need to put it near the port and the magnets pull it together so it makes a good contact so your able to charge the phone. So long story short there is a fix for the USB c port being exposed to dirt and debris. Screen is very bright and vivid and easy to see in full sunlight when working outside when its bright out. Speaker volume is very load and sounds clear and not muddy. This is some of the many reasons I love my Samsung Galaxy 25
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly the upgrade I needed
on October 24, 2026
Posted by: Ducklover67
[This review was collected as part of a promotion.] The reason I chose this device is because my last s22 ultra had a motherboard issue that had it boot loop. Im glad it hasnt happened to this one yet. Fingers crossed it survives past 2 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Snappy with loads of uses
on October 24, 2026
Posted by: BC0227
[This review was collected as part of a promotion.] A long time Android user I have experienced different tiers of phones with the S25 Ultra being one of my favorites. The fast chipset allows me to run many apps with it's power showing for me when I need to multi-task or do a big art project. While most probably won't do heavy drawing on it this device is more than capable for it while having a S-pen available for it being a very great choice for everyday sketching. I wouldn't expect to use the cameras much as I barely take photos but with the clear quality I find myself being asked to take photos often with many of them asking me to share it with them (I love QuickShare for that smooth experience). I got many different things I use my phone for like when I share my concept art to my friends while we try to make a indie series and I love the PC sharing features as I can share my sketches done with the S-pen to my PC to make full art for a game. I also can't forget the AI features while most don't like AI I gotta admit it's helped so much to identify stuff or help with simple tasks or just editing images for fun. I do feel like the S-pen could've kept the Bluetooth feature as I would've loved it for group photos but the "Cheese" and open palm feature works good enough for it. I'll be choosing the S27 when it drops probably with a bigger storage as I find myself using this a lot more than my previous device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An all around excellent device
on October 24, 2026
Posted by: DoctorG
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra as an upgrade to the already excellent S21 Ultra after it helped carry me through medical school. As a medical student and now physician I relied on the long battery life and strong processing power to help run educational apps for myself and my patients smoothly on long clinic days and shifts at the hospital. The stylus feature is also excellent to write notes on the fly. I have been all around pleased with this device and recommended it to many friends and colleagues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy girl for life!
on October 24, 2026
Posted by: Galaxygirl4lyf
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra. This is like my little personal handheld computer! But the best part- the photos! I'll pick a Samsung over any other always!
Value
5
Written by a customer while visiting Samsung US