Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,380 Reviews)
Rating breakdown 6,380 reviews
5 Stars
5,459
4 Stars
769
3 Stars
98
2 Stars
25
1 Star
29
79%of customers recommend this product.
(
108 out of
136)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Muy buen dispositivo
on March 21, 2025
Posted by: Cepedamvp
[This review was collected as part of a promotion.] El mejor dispositivo me gusta muchísimo gracias a samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone with Powerful Features
on March 5, 2025
Posted by: MuscatTheCat
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an awesome phone with top-notch performance and great features. The seamless actions across apps make multitasking super smooth, whether I’m switching between work, social media, or entertainment. The Now Brief feature keeps me updated with everything I need to know, and the Audio Eraser is a game-changer for clearing background noise in recordings.
I use this phone for everything—streaming, gaming, work, and taking photos—and it handles it all effortlessly. The battery lasts all day, the camera takes incredible shots, and the display is stunning. Overall, it’s a fantastic phone that makes daily life easier and more fun!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Going backwards - great.
on February 16, 2025
Posted by: JustKeepYourS22orS5
from Missouri
Expertise:Expert
Why they thought going backwards was the way forward.
Great thought.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you, and wanting to feel that your upgrade has been a true advancement in your experience. Without knowing the specifics of your experience and features you feel are missing, we have provided a link to the full device manual to help you discover the full capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
My pen😢😭😭😭
on February 22, 2025
Posted by: Thebirdman
[This review was collected as part of a promotion.] They butchered him no pen Bluetooth on the 25 makes it a 1 out of ten design for me also it seems cheaper and doesn't have as vibrant colors
Value
1
Response from Samsung USBy R&R Team, February 24, 2025
Hi there Thebirdman, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We know how frustrating it can be when some of your favorite features have been changed and you are finding the ways to continue to use those features. We have provided links to an article to help you with the redesigned S Pen features, and another to the full device manual. This will highlight both the hand gestures and voice commands you can use with your device. Lastly, we have provided a link to the Samsung Support Team if you have questions about these features or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great device so responsive and clean
on February 15, 2025
Posted by: Kgreen
[This review was collected as part of a promotion.] The new device works flawlessly with no lag. The only take away at this point is Gemini doesn't allow broad cast on google home hope they fix soon only issue i have found so far. If that's it I will take it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Seems like a s24
on February 17, 2025
Posted by: Edgar1
[This review was collected as part of a promotion.] It feels like a s24 with an update nothing really special or outgoing.
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
Hi there Edgar1, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important it is to feel that you have made a good investment in your new device, and can see the value in your usage every day. We have provided a link to the full device manual to help you discover the full capabilities and integrate them in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on February 20, 2025
Posted by: DELTRA
[This review was collected as part of a promotion.] The phone itself is super fast and the camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it.
on February 22, 2025
Posted by: Joce
Expertise:Expert
I've had it for a month or so. Bought this and did the upgrade because of the pen. Come to find out 5his doesn't have the feature to take photos with the pen. What a waste of money. The whole reason I did the upgrade. I don't care about anything else with the pen. I truly hate the size and have always done the smaller versions of a phone. Now im stuck with this because I did a trade in.
Response from Samsung USBy R&R Team, February 24, 2025
Hi there Joce, thank you for taking time out of your day to share your thoughts about your new Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it can be to have a device that is not meeting your expectations. We have provided a link to the full device manual to help you with the voice commands and hand gestures you can use with the camera. We have also shared a link to the Samsung Support Team if you would like assistance with this or any additional features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US