Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,287 Reviews)
Rating breakdown 18,287 reviews
5 Stars
15,778
4 Stars
1,984
3 Stars
319
2 Stars
99
1 Star
107
84%of customers recommend this product.
(
632 out of
752)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Modern look and experience
on March 17, 2025
Posted by: Lizardmom
[This review was collected as part of a promotion.] The 25 ultra is a modern phone and advanced with the AI. I like that i am able to use the translator and looking forward to using it on a trip soon. I also like that with the translator I can type in English and it converts to any language. The phone is esthetically appealing and light weight. I love that it charges quickly and hold a charge for two days even with alot of use throughout the day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on March 17, 2025
Posted by: BlueMoney
[This review was collected as part of a promotion.] Wish the pen was still Bluetooth just like the 22.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Some great features I didn't know I need
on March 17, 2025
Posted by: NastaShim
[This review was collected as part of a promotion.] Firts I would like to compliment is the shape. I didn't realize it soo comfortable in my hand! And I have pretty small hands. Some new features are great. "Now brief" I never thought I will use it all the time! Something small, but very usefull. Camera, sound, and multimedia is better then I had in mu s23 ultra. Also the amazing thing is "Audio eraser"! That feature is works perfectly! I am completely happy with the new device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing upgrade from S10
on March 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The S25 Ultra is amazing, but the now brief is to limited, the S Pen I never experienced the Bluetooth that you find on the S24, I wish a come back and a little twist, like an O2 sensor with heart rate sensor on the S Pen, the same sensor that were on the S10 camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Loving the S25 Ultra
on March 17, 2025
Posted by: WillS25
[This review was collected as part of a promotion.] Really loving the phone. The "Now Brief" feature is a ton of fun.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best display
on March 17, 2025
Posted by: Jimenez
[This review was collected as part of a promotion.] The Display is amazing vibrant color , crystal clear and sharp visuals , speakers are incredible with Dolby atmos. The processor is fast and no lags . Camera is incredible I would give the phone a 10/10 Perfect phone should be the phone of the year .
Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 17, 2025
Posted by: Jackson
[This review was collected as part of a promotion.] Love the new phone design and how it curves on the edges instead of sharp ones. It's nicer on the palms, and the new brief app is nice to use when waking up and quickly checking what is going on. Hopefully, more features will be added in the future. The only disappointing thing is that the pen isn't Bluetooth anymore. Other than that, it's a great phone, and I hope to see the phone's AI used more. So far, so good!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Improvement on S23 Ultra but disappointed
on March 17, 2025
Posted by: Glynnog
[This review was collected as part of a promotion.] I have upgraded every 2 years with Samsung for the past 8 years. I always go for the top of the line model.
The new s25 ultra is definitely an improvement on the s23 ultra. The screen is beautiful, the battery life is impressive considering there has been no upgrades to the actual battery, and the speed of the phone is extraordinary.
However, there are aspects to this phone that seem to be lacking in an upgrade. The camera is extremely poor in low light to a point where a comparison to the s23 ultra, the s23 ultra produces less grainy and better lit photos in lower light. Upgrading every two years with Samsung products usually bring in a huge shift forward but this phone doesn't feel like that. The major upgrade being AI ultimately leaves me underwhelmed.
Overall: Still a great phone but left feeling like Samsung left some things on the table.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi there Glynnog, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear you are overall pleased with the enhanced battery life and display quality of your device. We haev provided a link to an article to help you with the camera features and settings of your device to help you capture the best possible photos and videos with your device. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US