Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,119 Reviews)
Rating breakdown 20,119 reviews
5 Stars
17,264
4 Stars
2,185
3 Stars
386
2 Stars
126
1 Star
158
86%of customers recommend this product.
(
1,094 out of
1,268)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Really good
on December 12, 2025
Posted by: DailyLifeWithGalaxy
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and I can confidently say this is one of the best smartphones I’ve ever owned. I upgraded from the S22 Ultra, and even though the design feels familiar, the experience feels brand-new in all the best ways. Samsung has clearly focused on refinement and performance rather than drastic change, and it really shows in day-to-day use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another homerun
on December 15, 2025
Posted by: Tom7312
from Honolulu
Expertise:Intermediate
This is hands down the best Samsung phone I’ve ever owned — and honestly, the best phone I’ve used overall. From the moment you pick it up, the build quality feels premium and solid, with a design that’s both sleek and durable.
The screen is absolutely outstanding. It’s bright, sharp, and incredibly smooth, making everything from everyday scrolling to watching videos a great experience. Even outdoors, visibility is excellent.
The camera performance is excellent. Photos come out sharp, detailed, and vibrant without looking overprocessed. Low-light shots are impressive, and the versatility of the camera system makes it easy to capture great photos in almost any situation.
Performance has been flawless. Apps open instantly, multitasking is smooth, and the phone never feels sluggish. Battery life has also been very reliable, easily lasting through a full day of heavy use.
Overall, this is the best Samsung phone I’ve owned and, in my opinion, the best phone on the market right now. Samsung really nailed the balance of performance, quality, and usability with this device.
Love the large 512 gb storage to boot!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Java
Verified Purchase:Yes
Need better battery or better management of battery software
Written by a customer while visiting Samsung US
Posted by: Spike
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Works great, fast operations! Switching from previous phone was simple with the appropriate app!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Samsung fan
from Bayamón, PR
Expertise:Expert
Verified Purchase:Yes
I bought this phone to make social media content for my job. The quality of the pictures and videos is amazing. The battery lasts all day long without power saving. When I do use power saving, it can last up to 2 days. The multicontrol helps me a lot because I can switch between tablet and tv (both samsung as well)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anitha
Expertise:Expert
Verified Purchase:Yes
This is the best phone of the year!! In terms of build, quality, camera everything, Love samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ty L
from Maryland
Expertise:Expert
Verified Purchase:Yes
Works great! I had upgraded from an s21 Ultra. I ran out of internal space as the phone was still working as it should performance wise. I'm hoping this holds up the same now with more storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worthy of the Ultra Title
on December 23, 2025
Posted by: JAM JAM
Expertise:Expert
Coming from a Samsung Galaxy S22 Ultra, this phone is definitely a huge upgrade. Holding the phone feels much more solid, yet lighter. Using the S Pen to write notes and memos is a lot easier, especially with the flat sides. The speed in which the phone starts up, open apps, and switches between tasks is very snappy and noticeable in day-to-day use. Daily Brief is useful for getting a quick glance in your day, without having to open up all of your apps (as someone who puts a lot of things on their calendar, this is super helpful).
Battery Life, when compared to the S22 Ultra is a night and day difference. On the S22 Ultra, I would get about 4-5 hours of screen on time, and about 6 hours of screen off time before having to plug it in again (15-20% remaining, so right around the 10-hour mark of taking it off the charger). On the S25 Ultra, I easily get 8-10 hours of screen on time, and about the same with screen off time, with around 30-40% remaining by the end of the day. On lighter days, the S25 Ultra lasts me 2-days before having to plug it in again.
One of the things I noticed was that the screen doesnt actually show reflections. It's like the screen has some kind of anti reflection built into it. Regardless, it's perfect when viewing the screen in daylight, or by a lamp in the event.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US