Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,403 Reviews)
Rating breakdown 14,403 reviews
5 Stars
12,434
4 Stars
1,554
3 Stars
255
2 Stars
83
1 Star
77
82%of customers recommend this product.
(
446 out of
545)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
2
Ultra phone loses Bluetooth S Pen.
on March 26, 2025
Posted by: VinceYahoo
The S25 Ultra new design lacks the Bluetooth S pen. Please bring Bluetooth S pen back on future phones.
Response from Samsung USBy R&R Team, March 27, 2025
Hi there VinceYahoo, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We completely understand how important specific functionality with your device and accessories are to you every day, and we would love to help you find alternative methods to accomplish these tasks. We have provided a link to an article to help you integrate the features of the redesigned S Pen in to your usage. We have also provided a link to the full device manual to help you discover the hand gestures and voice commands that can be used with your device. Lastly, we have provided a link to the Samsung Support Team to help if you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 26, 2025
Posted by: Courtjobarry
[This review was collected as part of a promotion.] Such an excellent phone! Runs smoothly and an upgrade from the s24 ultra! The battery life is great too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lightning Fast, smarter than I can imagine
on March 26, 2025
Posted by: Omegaht
[This review was collected as part of a promotion.] Crazy good for my daily tasks!!This phone truly sets a new standard for mobile experiences. The display is incredibly vibrant and responsive, making everything from browsing to gaming a visual feast. Its camera system captures stunning photos and videos with remarkable clarity. The performance is incredibly smooth and handles multitasking effortlessly. It's an all-around impressive device that pushes the boundaries of mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best switch ever!
on March 26, 2025
Posted by: Tkm32193
[This review was collected as part of a promotion.] I was hesitant, due to mixed reviews, to switch to this S25 Ultra, but man, oh man, was I mistaken! This phone is an absolute unit!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for every day life
on March 26, 2025
Posted by: adoli25
[This review was collected as part of a promotion.] What is there to review. Phone is perfect as it can be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better design for the best phone
on March 26, 2025
Posted by: Shikki
[This review was collected as part of a promotion.] The Samsung AI experience has been amazing. Although the phone did not bring any update to the camera section, the AI helps with the lack of performance. Everything else remains top of the line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New features new feel
on March 26, 2025
Posted by: Jaephi
[This review was collected as part of a promotion.] Feels much better in your hand than before. While adding new AI features that work well for the photos. I like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great big screen. Fun AI
on March 26, 2025
Posted by: Sketch
[This review was collected as part of a promotion.] Transfer from my S23 to my S25 ultra was seamless, the battery on the new phone is great, the size increase is a big win for me and the trade in value of my old phone made it affordable.
Value
5
Written by a customer while visiting Samsung US